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Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
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ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
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Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
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Complaint Handling Process for MedTech and Life Science Companies
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Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
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Unlocking the Value of Complaints
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Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
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Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
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Interphex
01 Apr, 2025
New York, NY
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
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Upcoming Events
Peter Drucker, the world-renowned management guru, says, “If it cannot be measured, it cannot be managed.” Organizational health and safety is no exception to this. Analyzing, measuring, and tracking key performance indicators of safety processes is crucial to continuously improving safety management and building an enterprise-wide culture of safety.
To accurately understand the safety performance, the EHS team must track leading and lagging indicators across the enterprise. According to an Aberdeen Group study, organizations with real-time visibility into EHS data experienced a 42% reduction in safety incidents compared to those without such visibility.
Safety leaders need visibility into incident data, safety observations, near-misses, and audit and inspection data to identify and mitigate risks. This helps with proactive and preventive safety management to minimize incidents.
In a connected enterprise, access to data is not a challenge, but drawing insights is. A dump of tons of data is difficult to process and analyze. The data must yield insights, which can be actioned as quickly as possible. As analytics experts call it: Time-to-Insights (TTI) is a key factor to consider. Choosing a modern EHS solution that enables this will help safety leaders achieve their objectives.
It should provide insights into leading and not just lagging indicators. Lagging indicators are retrospective and provide information about incidents or accidents that have already occurred. Examples of lagging indicators include injury rates, lost workdays, and workers' compensation claims. These indicators help to evaluate the effectiveness of safety programs in the past and provide insights into potential areas for improvement.
On the other hand, leading indicators are forward-looking and provide insight into the potential for future incidents, safety mishaps, or environmental pitfalls. Examples of leading indicators include the number of safety inspections, the frequency of safety training, and the number of near-misses reported. These indicators help identify potential risks before they become actual incidents, allowing for proactive intervention to prevent accidents.
Without having a finger on the pulse of all leading indicators, it’s impossible to build a safety management system that is proactive and predictive.
By tracking both leading and lagging indicators, EHS teams can better understand the effectiveness of their safety programs and identify potential areas for improvement. This information can be used to develop targeted interventions to design a safety strategy that is not just reactive but also preventive, proactive, and predictive.
It requires the setting of ‘SMART’ goals, which stands for:
To achieve TTI, a cloud-based EHS solution must help interpret the data and have the following crucial components:
It must enable safety leaders to generate intuitive and interactive dashboards and reports for quick and actionable insights. Some of the key dashboards essential for safety analytics include:
Dashboard #1 Injury Insights
Visibility into injury data helps understand the impact of safety lapses, identify common root causes, implement controls, bolster safety training, and ensure workplace safety.
An anthropomorphic visualization that uses a body map helps to identify the body parts where injuries occur the most. This can be viewed at the corporate and site levels, enabling safety leaders to quickly identify in which locations what kind of injuries are happening and how frequently.
In this dashboard, you can see metrics and trends:
Dashboard #2 – Safety Audits
A robust audit management process is necessary to assess and improve the overall effectiveness of the safety management system. Periodic audits help spot systemic issues, process gaps, and safety risks that are highly likely to cause a safety event.
For taking proactive corrective actions (CAs) and enhancing the effectiveness of the SMS – a robust process for safety audits is critical.
The audit management dashboard captures the following aspects:
Dashboard #3 - Action Management
The insights garnered from audit, inspection, injury, and training data give the safety team enough data points to understand the major safety risks (and in which locations). The control measures can be planned and implemented based on the severity of each of these risks.
The action management dashboard provides an overall view of closed, open, and upcoming actions by location. This helps track the recommended actions’ status, emphasizing completing pending actions on time. Additionally, with access to the latest data, it becomes easier to understand the impact and effectiveness of these actions.
Along with other dashboards for tracking training status, inspections, and documentation management. Together, these dashboards make the business and safety leaders identify opportunities for improvement and continuously upgrade the safety management system to improve workplace health and safety.
ComplianceQuest’s cloud-based EHS software built on Salesforce empowers safety leaders with dashboards and reports that help them combine reactive, proactive, and predictive approaches to improve compliance and workplace safety.
To know more, visit: www.compliancequest.com
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