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The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
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Recent CQ Guides
Featured CQ Guide
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Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
American Society on Quality World Conference on Quality and Improvement
04 May, 2025
Denver, CO
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
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Newsroom
The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
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Stronger Together: How our partnerships drive success and innovation
Upcoming Events
Organizations face mounting pressures to uphold effective Environmental, Health, and Safety (EHS) management practices in today’s rapidly evolving business landscape. Addressing these challenges requires innovative solutions, and one such approach is leveraging Customer Relationship Management (CRM) platforms to streamline and enhance EHS practices within companies.
Recently ComplianceQuest presented a webinar on “Streamlining EHS Practices: Leveraging the Salesforce CRM for Efficient Environmental, Health and Safety Management.” This webinar talks about the transformative power of CRM platforms and their potential to revolutionize how companies manage and optimize their EHS efforts. By exploring real-world case studies and best practices, this webinar aims to equip attendees with a comprehensive understanding of how CRM platforms can be harnessed to elevate EHS performance while fostering greater operational efficiency and sustainability.
The role of CRM platforms in centralizing and automating EHS data has evolved beyond their traditional function as customer relationship management tools. These platforms now offer powerful capabilities to establish a single source of truth for EHS-related information, streamline data consolidation from diverse sources, and enable seamless integration and analysis. As a centralized repository, CRM platforms store and manage various EHS data, including incident reports, safety training records, permits, licenses, and compliance documentation. By eliminating data silos, this centralization improves accessibility for stakeholders throughout the organization.
EHS data often originates from multiple sources, such as manual records, spreadsheets, sensors, and other software systems. CRM platforms facilitate data consolidation, reducing the need for manual data handling and ensuring accurate and up-to-date information. Seamless data integration with other EHS-related systems and tools, such as incident management software, environmental monitoring systems, and regulatory databases, allows for real-time data updates. This integration enables proactive decision-making and timely action based on current information.
Automation plays a crucial role in data capture and reporting for EHS activities. Workflows and notifications can prompt employees to report incidents and complete safety inspections, reducing the reliance on manual data entry, improving data accuracy, and enhancing efficiency. The CRM platform's analysis and reporting capabilities provide insights from EHS data through dashboards, data visualization tools, and analytics features. Tracking key performance indicators and identifying trends help monitor compliance and improve overall safety performance. Collaboration and communication are enhanced within the organization through a centralized EHS platform. It facilitates discussions, document sharing, and task management related to EHS activities, fostering better coordination between teams and departments and promoting knowledge sharing and consistent implementation of safety practices.
Enhancing incident management through a CRM platform includes centralized incident reporting with intuitive interfaces, workflow, and notification management, streamlined investigation tracking, and corrective action management. It ensures secure documentation and knowledge sharing, robust reporting and analytics, and seamless integration with other safety and environmental systems. By leveraging these features, businesses can improve reporting efficiency, promote accountability, and gain valuable insights through data analysis for effective incident prevention and management.
A CRM platform is a centralized hub for compliance tracking, encompassing regulations, permits, and internal policies. It automates reminders and notifications for tasks like renewals and training requirements, reducing non-compliance risk. The platform securely stores compliance-related documents and generates customizable reports for insights. During audits, it provides easy access to documentation and historical data. Integration with external regulatory systems ensures accurate reporting and risk management.
An effective system for managing employee training, certifications, and personalized training plans is crucial for a safe and productive workplace. This platform should encourage communication and engagement, allowing employees to easily report safety observations and near misses. Gamification and incentives can be integrated to recognize and reward active participation. Mobile accessibility enables remote access to training modules and safety practices. Analytics and performance metrics help identify areas for improvement, leading to a proactive safety culture.
Here are some best practices for implementing a CRM platform for EHS management:
Salesforce leverages ComplianceQuest to streamline its incident response processes. This centralized platform records and manages medical incidents, Covid-19 cases, and incident investigations. It ensures that relevant data is readily available to teams across the globe, allowing them to coordinate effectively and provide timely assistance to employees in need. ComplianceQuest also enables data-driven decision-making, as trend lines and metrics can be pulled to identify potential gaps and proactively mitigate risks.
https://www.compliancequest.com/salesforce-cq-quality-safety-management-solutions/
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