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Middle Office Platform
The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
Datasheets
Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
Safety 2025 Conference & Expo
22 Jul, 2025
Orlando, FL
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase quality, safety and efficiency as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
Newsroom
The Pulse of ComplianceQuest: Our newsroom shares stories of innovation, progress, and change
Partners
Stronger Together: How our partnerships drive success and innovation
Upcoming Events
Supplier Quality Performance has a direct impact on business and financial metrics, especially in sectors such as manufacturing and medical device. Therefore, having a well-designed process for continuously improving supplier quality metrics plays a crucial role in enhancing overall quality performance. Regulatory bodies and standards such as the Food and Drug Administration and ISO recommend a proactive and collaborative approach to ensure suppliers meet their quality requirements.
However, we often see that businesses may have a strong relationship with their tier-1 suppliers and sign a contractual agreement (with quality-related stipulations) with them but find it challenging to be equally engaged further down the supply chain. But this is where the risks to the environment and quality lurk, according to a report published by ILO (International Labor Organization).
Additionally, in most cases, the sub-tier suppliers are SMEs. These organizations have fewer people responsible for quality management and access to data and information is a challenge. Overall, there is lesser data visibility and transparency. It also becomes difficult to collaborate more and bring about change. As a result, ensuring the required quality and policy requirements down the chain becomes challenging.
Some of the key challenges gathered from a Deloitte report and listed by ILO include:
SMEs constitute 90% of businesses worldwide and employ two-thirds of the global workforce. Therefore, the impact of poor management of the supply chain can have a deep impact on product quality and performance.
The risks can range from operational risks including –
Collaborative business models help mitigate risk and increase proactivity. Relationships with suppliers promote innovation and ensure continuity of supply.
A data-driven, system-based approach to help develop quality and environmentally sound, enduring business models that can help to address the root causes of the problems and prevent future recurrences of supply-related issues.
This approach should be integrated with the business strategy and create a competitive advantage for the company. It can also facilitate a transformational change to not only improve global supply chains but also the return on investment and risk mitigation.
Supplier management goes beyond identifying good suppliers and includes continuous interaction, collaboration, and coordination to improve quality outcomes.
A risk-based approach to quality management of the supplier enables meeting compliance requirements, improves the quality of supplies, and thereby enhances the quality of products and services. For businesses, it also reduces the uncertainties due to unexpected disruptions to the supply chain and minimizes delays.
Therefore, it is mission-critical to implement a sound and robust supplier management system. It should ideally include these 7 aspects for better quality performance of the suppliers across the chain:
ComplianceQuest’s cloud-based, scalable, and flexible enterprise-wide quality management system provides a comprehensive solution for the end-to-end management of suppliers. It is geared to
To know more about how to improve the transparency and efficacy of your sub-tier supplier strategy, click here: https://www.compliancequest.com/supplier-management-software/
You can also watch the CQ Supplier Management demo video to understand more: https://www.compliancequest.com/demo-video/cq-supplier-management/
Learn about all features of our Product, Quality, Safety, and Supplier suites. Please fill the form below to access our comprehensive Demo Video.
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