Frost & Sullivan Recognizes ComplianceQuest as One of the ‘Market Powerhouses’ in the QMS sector

In a field of more than 50 industry participants, Frost & Sullivan independently plotted the top 18 companies in the QMS sector as part of its Frost Radar™ analysis report.ComplianceQuest was recognized for its innovation and growth capabilities, thanks to “consistent QMS product introductions and innovations, application of next-generation technologies and AI and ML capabilities with use cases.”

Today, enterprises are looking for a next-generation Quality Management System (QMS) with world-class embedded analytics. Quality and executive leaders are looking to drive up quality performance by making data-driven decisions, powered by real-time insights.

Strategic Imperative: What are Quality Leaders Looking for in a QMS?

Overall, in 2023 and beyond quality leaders are also looking for an EQMS solution that has the following capabilities:

• Real-time visibility into quality metrics across business units and locations
• The ability to make data-driven decisions
• A “unified platform” to capture data and schedule “next steps” with agility
• A solution that enables ease of collaboration among multiple stakeholders
• Enhanced process harmonization – something that can be powered by a solution a CQ that integrates seamlessly with other business systems like ERP, CRM, PLM, EHS, etc
• A solution that enhanced supplier quality performance
• Continuous Improvement (CI) rather than periodic enhancements
• Ease of regulatory compliance

The Frost & Sullivan report highlighted the strategic imperative that is powering growth and innovation in the QMS space. It focused on the importance of choosing a QMS that can strengthen operations, enable faster time-to-market, and one that can “position the company to thrive even during industry or economic disruptions.”

The Need for Tangible Results

Over the years, at ComplianceQuest, we’ve implemented our QMS solution at 1500+ locations across the world. We’ve had both large enterprise customers, as well as fast-growing mid-market companies, use CQ EQMS to drive competitive advantage in their respective markets.

One aspect that we’ve come to realize is that companies are looking for tangible results that go beyond regulatory compliance. As highlighted in the Frost & Sullivan report, quality teams are looking for better performance across the following areas:

• Greater Customer Satisfaction – Seamless integration of QMS processes and CRM workflows
• Employee Engagement – Easier to get people across teams to use the QMS
• Efficiency Improvement – Through intelligent automation and faster processes
• Accelerated Product Development – Integrated design control and product innovation process flows
• Reductions in CAPA raised – Powered by AI, with better Root Cause Analysis
• Faster Employee Onboarding and Training – Using an intuitive platform people are familiar with
• Fewer Change Requests – Management of Change must not slow down progress

ComplianceQuest Was Recognized for Both Growth and Innovation

The Frost Report highlighted CQ’s “unified platform model” connecting product design, quality, safety, and environment & sustainability management solutions as a key element that will make the process of digital transformation easier.

“Cloud-based quality management offerings have the advantages of scalability, flexibility, accessibility, and cost-effectiveness. Frost & Sullivan expects this to become more common than on-premises deployments, with advancements in software functionalities; the addition of artificial intelligence (AI), machine learning (ML) tools, and advanced analytics; and software as a service (SaaS) propelling growth. Such digital technologies enable the transition from reactive to proactive quality management.”

Additionally, Frost & Sullivan recognized ComplianceQuest for both growth and innovation.

From an innovation perspective, CQ was recognized for its:

• Applied AI capabilities, powering intelligent automation of several key processes including audits, CAPA and NC management, risk management, etc.
• Unified solutions including 30 prebuilt applications across core QMS, EHS and Product Design Quality functions
• Support for over 20 regulatory frameworks especially beneficial for companies from manufacturing and life science industries

From a Growth Perspective, CQ was recognized for its deep partnerships with Salesforce.CQ is a Salesforce Summit Level Partner, which is the highest tier partnership, thanks to its revenue growth, logo acquisitions and the strategic value it brings to Salesforce. CQ has been a part of Inc. 5000 North America for 5 years in a row, which was also recognized by Frost & Sullivan.

One of the reasons we made it to this list is our capabilities in Applied AI and Intelligent Automation.

To know more about how our Applied AI capabilities can have a direct impact on your company’s quality and business performance, visit: https://www.compliancequest.com/whitepaper/ai-revalution-delivering-real-value-to-quality-leaders/