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Middle Office Platform
The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
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Recent CQ Guides
Featured CQ Guide
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Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
Safety 2025 Conference & Expo
22 Jul, 2025
Orlando, FL
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase quality, safety and efficiency as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
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The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
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Stronger Together: How our partnerships drive success and innovation
Upcoming Events
SPR Therapeutics, a fast-growing medical device manufacturing company specializing in neurostimulation technology, offers a revolutionary approach to drug-free pain management. Founded in 2010 and headquartered in Cleveland, Ohio, SPR Therapeutics is a privately held company dedicated to providing a new standard of care. Their flagship product, SPRINT PNS, offers safe and effective pain management options to treat both acute and chronic pain without the use of opioids or invasive surgeries.
In 2016, SPR Therapeutics received FDA clearance for its SPRINT PNS product. With the goal of increased market penetration, they pivoted their focus from solely an R&D company to a blend of research and product sales. SPR Therapeutics’ customers include hospitals, surgery centers, and pain management practitioners.
The company was using a combination of manual processes and legacy software to manage the quality management workflow. According to the company’s Director of Regulatory Affairs and Quality Systems, this proved to be a major bottleneck. It was adding complexities and inefficiencies into not only the quality management workflow but the overall product lifecycle.
The quality leader soon realized that the only way to do this right would be to migrate to a next-generation, cloud-based EQMS for the following reasons:
For SPR Therapeutics, migrating from an on-premise system to the cloud was critical to improving both quality and compliance. It also ensured that the quality team and other stakeholders saved valuable time and became more productive.
# 1- You should have migrated “yesterday”
Moving your QMS to the cloud is the first step to “staying current” and taking advantage of the latest technologies. The future of quality management will revolve around using data, AI, ML, and NLP to drive efficiency and continuous improvement. You need a system that’ll automatically “predict” risk levels and the urgency of a complaint. You need a QMS, that’ll automatically trigger a CAPA in case of a non-conformance.
Modernizing your QMS holds the key to be future-ready. It’ll help you “stay current” and use emerging technologies like AI and advanced analytics to build a continuously improving QMS.
# 2 – You need a scalable, sustainable solution
To meet your organization’s growth needs, you need an EQMS that is easy to scale in terms of no. of users and no. of locations. It should also be easy to add functionality and modules.
For example, a company may start with automating document management, audits, and inspections. Over time, it may want to automate complaints, training, CAPA, change management, and equipment management. With an EQMS like ComplianceQuest, which is built from the ground up for the cloud, adding modules and solutions is done with ease.
It is also important that even as your system scales, your infrastructure costs are under control.
Several quality leaders believe that implementing a cloud-based EQMS is more sustainable in the long run. Ease of product upgrades is critical to meet evolving compliance requirements.
One of the biggest challenges with a legacy, on-premise QMS is that it is inefficient to upgrade the product or add features. It is also more expensive in terms of infrastructure costs.
# 3 – It’s better in terms of data visibility and traceability
A modern QMS is designed to seamlessly integrate people, information, and processes. It must be designed for easy flow of information across the enterprise.
One of our customers, Mustang Bio, is a clinical-stage biopharmaceutical company that manufactures next-generation therapies for hematologic cancers, glioblastoma, and rare genetic diseases. The company decided to migrate to a cloud-based system to address several challenges including the following:
With a cloud-based EQMS, quality leaders are able to connect the ERP, CRM, EQMS, and EHS to offer a unified system to manage all processes across the organization. The EQMS becomes a single source of truth for all quality data. Additionally, it also serves as a system of collaboration, so it is easy for multiple stakeholders to work as a team to drive change management, CAPA, and other efforts.
With a cloud-based EQMS, you can connect your suppliers and partners into your QMS workflow. This is especially important in sectors like manufacturing, life sciences, and medical devices where supplier quality directly impacts quality performance.
# 4 – Flexible and customizable
Every enterprise is different when it comes to quality processes and workflows. A modern QMS allows you to customize the product as per your business needs.
For instance, to automate complaint handling at SPR Therapeutics, a standalone complaint management solution wasn’t enough. The complaint intake process was inside Salesforce CRM which integrated with ComplianceQuest EQMS. Various solutions that are part of the ComplianceQuest platform including document management, CAPA, and change management are connected as well. The entire system was also connected to Rootstock ERP, allowing for any automation needed in terms of resource planning or inventory management.
A SaaS-based product like ComplianceQuest is flexible and easy to customize when compared to on-premise options. The time taken to implement custom processes is also usually lesser with a cloud-based platform.
# 5 – Secure collaboration
ComplianceQuest EQMS + EHS (QHSE) has been built from the ground up on the Salesforce platform. This allows us to leverage Salesforce Shield which offers enhanced protection, monitoring, and retention of your critical data stored in the ComplianceQuest platform.
Key features of Salesforce Shield include native encryption, thorough data monitoring, and the ability to define custom security policies for your enterprise. This ensures that all automation and collaboration happen securely.
ComplianceQuest leverages Salesforce Shield to ensure that all collaboration and flow of information happens with encryption and pre-defined security measures.
# 6 – Anytime, anywhere access
Across the product lifecycle, decision-makers need real-time access to data and information. A truly automated audit and inspection process must allow quality professionals to enter data from their mobile devices. In the case of on-premise solutions, mobile capabilities are often clunky and slow.
Mobile-ready features are real game-changers when it comes to quality management and compliance. It helps quality professionals act with agility.
# 7 – Easier from an IT resource perspective
On-premise quality management systems require dedicated IT resources within your enterprise for ongoing upgrades and maintenance. This not only adds to the cost but also increases complexities. It is also not easy to recover from disasters and your enterprise IT team needs to ensure it is “always available”.
On the other hand, a cloud-based QMS is easier to maintain and the Total Cost of Ownership (TCO) is lesser because it does not require a dedicated IT team.
A cloud-based QMS reduced your Total Cost of Ownership (TCO) and is also easier to manage in terms of upgrades and maintenance.
# 8 – Fully validated environment
Highly regulated industries like healthcare, medical device, and life sciences require that all software is hosted in a fully validated environment. This means that your platform must comply with necessary data protection and other regulatory requirements.
It’s easier and more cost-effective to maintain a fully validated environment to meet the requirements of regulatory authorities with a cloud-based QMS.
In our next blog as part of this CQ Guide Series, we’ll focus on how to migrate to the cloud.
Read this case study of Tokyo-based YKK here.
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