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The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
Datasheets
Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
Medical Device & Manufacturing East
20 May, 2025
New York, NY
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase quality, safety and efficiency as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
Newsroom
The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
Partners
Stronger Together: How our partnerships drive success and innovation
Upcoming Events
In the past, organizations faced fragmented quality and safety systems, requiring complex interfaces to integrate with Salesforce CRM or services for data synchronization and transaction processing. While Salesforce excelled in sales and service functionalities, it lacked specific features related to quality and safety. Businesses seeking a comprehensive, integrated system had to address various needs, including handling customer complaints, meeting regulatory reporting requirements, document control, employee training, managing quality and safety incidents, and handling supplier relations.
ComplianceQuest addresses these challenges by seamlessly integrating with the Salesforce platform. Salesforce CRM, services, and ComplianceQuest share the same data structure, user interface, system management, security configurations, reporting and analytics tools, collaboration features, workflow engine, AI capabilities, and more.
ComplianceQuest's Applied AI offers businesses support in areas such as complaints management, audit management, addressing nonconformance, CAPA, safety incidents, enhancing the overall user experience, and more. This AI-driven functionality continues to expand with each release.
Salesforce's platform is ideal for cloud-based product lifecycle management, quality assurance, and safety. It has been recognized as a leader in multiple Gartner Magic Quadrants, including Enterprise High-Productivity Application Platform as a Service, Digital Experience Platforms, and CRM Customer Engagement Center.
The Salesforce Platform is built on a foundation of trust and security. Over 150,000 businesses rely on Salesforce to safeguard their data in the cloud. Both ComplianceQuest and Salesforce offer full transparency regarding system performance and security information. Many reputable standards and practices organizations have certified the Salesforce Platform, including AICPA SOC1, SOC2, SOC3, TRUSTe, and more. ComplianceQuest also holds certifications for ISO 9001, ISO 27001, and SOC2.
Salesforce provides programmatic access to your organization's data through secure and powerful application programming interfaces (REST APIs). You can design, build, and manage APIs and integrations within a single product. Utilize Mulesoft as your integration backbone to manage APIs and define integrations. Also, choose from a wide range of popular APIs on the Salesforce Platform.
The integrated ComplianceQuest Product Lifecycle, Quality, and Safety, along with Salesforce CRM and Services, delivers advanced analytics, reducing the time spent on data preparation and increasing the time available for data analysis. Use a shared data model across product lifecycle, quality, safety, CRM, and services, with a common customer and product record at its core. Leverage Einstein Analytics for advanced visualizations, trend analysis, and predictive algorithms. Eliminate the need for pre-analysis master data management and extraction, transformation, and loading (ETL). This allows you to unlock the value of data previously confined to spreadsheets and transform them into secure, trusted applications connected to your product lifecycle, quality, safety, CRM, and services. It provides visibility into quality, safety, customers, products, and compliance across your entire organization.
By running CRM, services, product lifecycle, quality, and safety on a single cloud platform, you establish a robust foundation for your business strategy. Eliminate the silos that separate CRM, services, product lifecycle, quality, and safety data to create a unified view of customers, products, employees, and overall business operations. Create personalized digital experiences for customers, employees, and suppliers, reduce cycle times, and rapidly introduce new products and services across product lifecycle, quality, safety, sales, and services. This approach enables you to adapt quickly to changing markets and evolving business and regulatory conditions.
To know more about our products and services, visit https://www.compliancequest.com/salesforce-solutions/
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