Key Salesforce features that ComplianceQuest uses to help businesses stay compliant with regulations.

AI-Powered Solution Built on Salesforce

ComplianceQuest's Applied AI offers businesses support in areas such as complaints management, audit management, addressing nonconformance, CAPA, safety incidents, enhancing the overall user experience, and more. This AI-driven functionality continues to expand with each release.

Platform as a Service

Salesforce's platform is ideal for cloud-based product lifecycle management, quality assurance, and safety. It has been recognized as a leader in multiple Gartner Magic Quadrants, including Enterprise High-Productivity Application Platform as a Service, Digital Experience Platforms, and CRM Customer Engagement Center.

Industrial-Strength Security, Trust, and Compliance

The Salesforce Platform is built on a foundation of trust and security. Over 150,000 businesses rely on Salesforce to safeguard their data in the cloud. Both ComplianceQuest and Salesforce offer full transparency regarding system performance and security information. Many reputable standards and practices organizations have certified the Salesforce Platform, including AICPA SOC1, SOC2, SOC3, TRUSTe, and more. ComplianceQuest also holds certifications for ISO 9001, ISO 27001, and SOC2.

Centralized Hub for Off-Platform Integration

Salesforce provides programmatic access to your organization's data through secure and powerful application programming interfaces (REST APIs). You can design, build, and manage APIs and integrations within a single product. Utilize Mulesoft as your integration backbone to manage APIs and define integrations. Also, choose from a wide range of popular APIs on the Salesforce Platform.

360-Degree View of Your Business

The integrated ComplianceQuest Product Lifecycle, Quality, and Safety, along with Salesforce CRM and Services, delivers advanced analytics, reducing the time spent on data preparation and increasing the time available for data analysis. Use a shared data model across product lifecycle, quality, safety, CRM, and services, with a common customer and product record at its core. Leverage Einstein Analytics for advanced visualizations, trend analysis, and predictive algorithms. Eliminate the need for pre-analysis master data management and extraction, transformation, and loading (ETL). This allows you to unlock the value of data previously confined to spreadsheets and transform them into secure, trusted applications connected to your product lifecycle, quality, safety, CRM, and services. It provides visibility into quality, safety, customers, products, and compliance across your entire organization.

Foundation for Your Digital Business Strategy

By running CRM, services, product lifecycle, quality, and safety on a single cloud platform, you establish a robust foundation for your business strategy. Eliminate the silos that separate CRM, services, product lifecycle, quality, and safety data to create a unified view of customers, products, employees, and overall business operations. Create personalized digital experiences for customers, employees, and suppliers, reduce cycle times, and rapidly introduce new products and services across product lifecycle, quality, safety, sales, and services. This approach enables you to adapt quickly to changing markets and evolving business and regulatory conditions.

To know more about our products and services, visit https://www.compliancequest.com/salesforce-solutions/