CQ Guide: Don’t Just ‘Manage’ Complaints, But Derive Insights from Complaints Data
At ComplianceQuest, we recently published a Whitepaper titled “Complaint Handling Made Easy for Large Med Device Enterprise Companies with a Next-Generation EQMS”. The paper highlighted the following topics related to quality management:
- Automation of the process of handling complaints
- Why a well-designed process for handling complaints is critical to improve quality performance
- In a number of sectors like pharma and medical devices, there are regulatory requirements associated with complaints. The paper covered how some of these regulatory submissions can be automated with a modern EQMS solution like ComplianceQuest
To download the full paper, visit: https://www.compliancequest.com/whitepaper/complaint-handling-made-easy-with-next-gen-eqms/
In this CQ Guide, we talk about how medical device companies must do whatever it takes to not only “manage” complaints but derive insights from complaints data. A data-driven process for analyzing complaints – with the right analytical capabilities – will definitely enhance quality performance.