Data-Driven Quality Management – The Only Way Forward

In one of our earlier blogs, we wrote about ‘Best Practices for Quality Excellence in 2022’. The post touched upon the following topics and culminated with a checklist to help quality leaders truly operationalize a quality-first approach.

  • The need for a truly connected, holistic QMS software that connects people, processes, and systems
  • While quality excellence is about bringing about an enterprise-wide culture and mindset to be quality-first, it is also about operational excellence to ensure that quality rules are converted into operational processes
  • The need for integrated risk management along with quality management
  • Need for an EQMS software that seamlessly integrates with the ERP, CRM, and other key business systems

In this post, we’ll focus on the role of data and metrics to improve quality performance.

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