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ComplianceQuest is the #1 AI-powered Quality, Risk, and Compliance (QRC) platform that connects Product, Quality, Manufacturing, People, Suppliers and Customers in a single system.
Built on Salesforce, the platform delivers end-to-end visibility, AI-driven intelligence, and enterprise-scale execution, enabling organizations to manage risk, ensure regulatory compliance, and turn quality into a driver of growth.
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Chain of custody refers to the documented, unbroken record of how data, materials, or samples are handled, transferred, and stored from the point of generation through to final disposition. In regulated manufacturing, maintaining chain of custody helps establish that data or materials have not been tampered with or substituted at any point.
A clear chain of custody strengthens the credibility of both physical samples and electronic data during audits and investigations, since it demonstrates continuous, traceable control rather than gaps where tampering or error could have occurred undetected.
A stability sample is pulled for testing at a specified interval. The chain of custody log records who collected the sample, how it was transported, and who received it in the lab, ensuring that if a result is later questioned, the full handling history can be reviewed.
Both, for electronic data, chain of custody is largely maintained through audit trails and access controls; for physical samples, it involves documented handoffs and storage conditions.
A gap raises questions about the reliability of the sample or data and may require an investigation to determine whether the gap affected the validity of any associated results.
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