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Middle Office Platform
The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
Datasheets
Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
Safety 2025 Conference & Expo
22 Jul, 2025
Orlando, FL
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase quality, safety and efficiency as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
Newsroom
The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
Partners
Stronger Together: How our partnerships drive success and innovation
Upcoming Events
Integrate new suppliers into the ecosystem with the right supplier onboarding software
Efficient supplier onboarding is crucial for building strong relationships, mitigating risks, and establishing a reliable supply chain
Supplier onboarding is the process of building stronger buyer-vendor relationships by creating streamlined processes for an improved business outcome for both parties. Irrespective of how evolved your supply chain is, qualifying and onboarding the right suppliers is fundamental to your supply chain’s success. Here, the major intent is to meet your "well-defined" expectations by automating the entire process.
A next-generation EQMS like ComplianceQuest can automate and digitally transform your supplier management workflow with a well-established supplier management system. ComplianceQuest can enable easy collaboration amongst internal stakeholders and supply chain leaders with the help of various critical features of next-generation EQMS, such as:
In the aftermath of the Covid-19 pandemic, supply chain leaders are grappling with new managing supplier qualifications, upgrading quality processes for current and new suppliers, and reinventing their supply chains to adapt to the new normal. However, supply chain leaders still are responsible for mitigating business disruptions and planning for future incidents by taking supply chain preparedness to a higher level. As companies start returning to work, it is vital to focus on your people, which means employee wellness, your customers’ wellness, and your supply chain’s wellness.
Over the last few years, ComplianceQuest has been working with many supply chain leaders, helping them automate their supplier management process, mitigating risk, and fixing inefficiencies in key supplier management processes. ComplianceQuest EQMS solution is designed to enable supply chain leaders to track quality and risk metrics in an integrated fashion from the supplier qualification phase to:
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A robust supplier onboarding process consists of six steps to develop an onboarding process from supplier consideration to approved partner. They are:
Define your Success Criteria: The initial step is to clearly define your expectations from each supplier you would like to onboard and then document the success criteria. With this step, you can optimize the supplier qualification process for both required quality metrics and risks that need to be mitigated. ComplianceQuest’s supplier management solution automates quality and compliance processes and helps with risk management.
Once the qualifying steps have been defined, prepare the supplier workflow.
Shortlist Suppliers after Research: Based on the various risk categories (critical, high, medium, and low risk), shortlist suppliers, keeping the cruciality of the product in mind. Those suppliers should have the required experience in serving your industry and have the right capabilities and technology at their disposal.
Vendor Evaluation: This phase includes thorough on-site and offsite supplier audits to ensure all information is captured. This will help you understand suppliers’ ability to mitigate supplier-related risks by being in line with the defined ‘success criteria.
Selection of Suppliers and Supplier Onboarding: After completing vendor evaluation, suppliers are onboarded into your supplier management system. By leveraging data in real-time, a next-generation supplier management system can help drive continuous monitoring and improvement across all suppliers.
The supplier onboarding process serves several crucial purposes.
Developing an effective supplier onboarding process for any business is not an easy undertaking. It starts with getting approval for acquiring suitable software and moves to changing internal policies and procedures to meet the new system’s needs. Nonetheless, there are several benefits to having an effective supplier onboarding process. Some of them are:
ComplianceQuest’s supplier management solution can help you to get real-time visibility of your operations and efficiently support your suppliers and services partners along with:
Streamlining Supplier On-Boarding can also help simplify your supplier onboarding activities for new vendors, contract manufacturers, and key suppliers. Streamlining also helps increase supplier performance while reducing risk and cost by integrating quality, safety, performance management, and collaboration tools. ComplianceQuest’s Supplier Central automates the supplier qualification workflow to:
Technologies can affect several changes in this VUCA (Volatile, Uncertain, Complex, and Ambiguous) world. So, supply chain leaders will be working with numerous suppliers in the future. Consequently, they need to be more agile and have a better understanding of their suppliers, capabilities, performance measurements, and the resulting risks. Supply chain leaders are grappling with several challenges, including:
The need to drive efficiency and minimize costs in the supply chain.
Decrease supply chain turnover and increase product and process quality across the board.
Continuous training of suppliers to meet the evolving needs of both customers and regulators. Automating the process of risk management and mitigation is an ongoing process as well.
Allow the supply chain to accelerate and decelerate timely using analytics and demand forecasting techniques.
Minimize any friction between suppliers and internal parties, often caused due to rapid changes to the product design, manufacturing, delivery schedules, and quantities.
We have rolled-out CQ across our company to automate various elements of QMS requirements such as Document Management, Complaints, Non-conformances, Corrective Action (8D and A3), Supplier Management and Audit Management. We have been using the software for more than 2 years. We are glad to see how well the system is being used across the company. We have several thousand users on the system currently and working to scale the usage further. CQ solution has been configured to meet our needs, works elegantly across languages, across time zones, and business verticals. With integration between CQ and SAP to exchange critical data, the process automation provides a lot of productivity.
Lia Budiman,Solution Consultant, Continental Contitech
ComplianceQuest’s Supplier Management Solution allows business leaders to derive insights from patterns and trends related to demand using Einstein Analytics and the right data models. Supply chain leaders can eliminate various supplier onboarding challenges using data analytics and AI-enabled trend to detect issues like price volatility and demand fluctuations. ComplianceQuest offers an EQMS solution that has a robust supplier management module. This module can address three important problems of supplier management:
Supply chain issues can result in delayed product builds and shipments and loss of revenue and brand value.
Defective or faulty products can reduce customer satisfaction ratings and profit margins, increasing warranty costs.
Every supplier must meet supplier qualification standards, including 21 CFR 820, FDASIA, and ISO 9001:2015.
Supplier Agreement Checklist
Checklist | November 22nd, 2022
Supplier Audit Checklist
Checklist | October 26th, 2022
Suppliers Activities Impacting Manufacturer Regulatory Compliance (EU IVDR): in-vitro diagnostic
Checklist | October 4th, 2021
Your Roadmap for Purchasing Controls and Supplier Evaluation based on FDA’s Recommendations
Checklist | November 12th, 2021
Suppliers Activities Impacting Manufacturer Regulatory Compliance (EU MDR): medical device
Supplier’s Change Notification or Changes in Critical Raw Material: Medical Device Manufacturer Impact Evaluation Template
Checklist | November 16th, 2021
With unique features, ComplianceQuest’s Supplier Management solution can help your businesses gain visibility into supply chain processes and vendor performance. Its modern collaboration and communication system make your supplier and vendor relationships impeccable, error-free, and connected. The solution helps create a unified supplier management pipeline for a single, synchronized view of back-end operations, moving away from siloed data and disparate systems. Consequently, you can remove bottlenecks by meeting deadlines, maintaining costs, and achieving quality, safety, and regulatory standards.
With the evolution of technology, supply chain leaders are embracing the latest digital transformation technologies to adopt Quality 4.0 and other best practices to drive a continuously evolving and ever-improving transformation. AI And Data-Enabled Supplier Management Systems automatically help businesses categorize suppliers right at the onboarding phase. This allows easy collaboration amongst internal stakeholders and supply chain leaders that help deliver operational excellence.
The following supplier Qualification & Onboarding Process Checklist helps enhance the overall quality of all key suppliers.
When Poor Supplier Collaboration Slows Everything Down A global medical device manufacturer had just completed the design of a next-generation…
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Watch our SupplierQuest demo video to see how ComplianceQuest’s cloud-based…
In a recent blog, "Streamlining Supplier Quality Management: Questions Every…
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