Have you ever had a problem that refused to go away? No matter what you did, sooner or later it would return, perhaps in another form.
Stubborn or recurrent problems are often symptoms of deeper issues. “Quick fixes” may seem convenient, but they often solve only the surface issues and waste resources that could otherwise be used to tackle the real cause.
The 5 Whys technique is one of the most effective tools for root cause analysis in the Lean management arsenal. Every team faces roadblocks in its daily work. However, using the 5 Whys will help you find the root cause of any problem and protect the process from recurring mistakes and failures.
In this video whitepaper, we talk about:
- Five step process to conduct 5 Why RCA
- Illustration of the concept with real-life examples
- And more