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The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
Datasheets
Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
American Society on Quality World Conference on Quality and Improvement
04 May, 2025
Denver, CO
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
Newsroom
The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
Partners
Stronger Together: How our partnerships drive success and innovation
Upcoming Events
Accelerate decision-making and boost operational efficiency with the only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
The Front Office is everything customer-facing. It’s Sales, Marketing, and Services. The Front Office evolved into high-performing, tech-enabled teams focused on engagement and growth. It’s flashy, it’s funded, and it’s front and center in every transformation roadmap.
The Back Office? Just as familiar. It's the foundation of transactions. Functions like accounting, planning, inventory, supply chain, and logistics keep the business grounded and moving—quietly, efficiently, and reliably.
But the Middle Office? That’s the layer most businesses still overlook.
The Middle Office is where operational execution happens. It's where organizations manage products, quality, safety, supplier performance, and other core processes. It’s the engine room of the business—where strategy turns into action.
And yet… it’s often the most fragmented layer. Disconnected systems. Manual processes. Siloed data. It’s the weak link that slows you down. Worse, it’s the reason AI can’t do its job. If the Middle Office isn’t connected, intelligent decisions can’t happen.
For industries like Med Device, Pharma, Biotech, and Manufacturing, when the Middle Office isn’t connected, operations slow down, compliance becomes more complex, risk increases—and scaling gets significantly harder.
Disconnected systems make AI less effective. Without unified data and integrated processes, even the most powerful AI agents struggle to deliver meaningful insights or outcomes.
Operational issues don’t always show up in dashboards—but they’re felt in delays, rising costs, and mounting risk. If your Middle Office isn’t connected, your business pays the price.
Most quality, safety, environmental, supplier, and product management platforms only solve pieces of the puzzle—leaving businesses stuck with patchwork solutions that don’t scale.
That’s why buying another QMS, EHS, PLM or other tool won’t solve the real problem. To scale—and to fully harness the potential of AI—you need a solution that truly connects your Middle Office into one platform.
A unified Middle Office allows AI to function across data sets, predict risks more accurately, automate processes more intelligently, and support agents in making better, faster decisions.
A Connected Middle Office isn’t just better systems—it’s a scalable foundation for growth, powered by smarter, more capable AI.
With ComplianceQuest, businesses can ensure quality throughout the product lifecycle, optimize critical processes for compliance and efficiency, strengthen supplier and partner collaboration, and create a safer, more resilient workplace for employees. All in one platform.
And because all Middle Office functions operate from a single, unified foundation, AI works smarter— fueling intelligent automation, accelerating workflows, and enabling competent AI agents to deliver real outcomes across the organization.
With its modular design, companies can start with what they need—Quality, Safety, Supplier, or Product Management—and expand toward a fully connected Middle Office for maximum efficiency. As more functions connect, businesses unlock stronger compliance, faster execution, closed-loop processes, and seamless collaboration across teams, sites, and partners.
All Middle Office functions, processes, and teams—unified in one seamless ecosystem to fully maximize the potential of AI.
Real-time visibility across the organization enables informed, data-driven decisions and gives AI a complete picture to work from.
Automated, compliant workflows connect quality, safety, product, and supplier operations end to end—making AI agents more competent and capable.
Connects internal teams, suppliers, and partners in one platform to drive fast, coordinated execution.
ComplianceQuest embeds AI across the Middle Office:
AI delivers its full value when powered by unified, structured data across the Middle Office. That’s why ComplianceQuest’s single-platform approach is the key to unlocking smarter, more capable AI performance across your operations
A modular, cloud-based platform that grows with your business—without adding complexity, and while continuously improving AI’s ability to drive outcomes.
No more inefficiencies. No more data silos. No more disconnected departments, partners, or blind spots.
Just a smarter, faster, AI-powered Middle Office, built for growth—powered by a single platform that unlocks the true potential of your AI investments.
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