Management Review Meeting (MRM) – Let’s think again!

An effective MRM (Management Review Meeting) has a widespread impact contributing to the overall implementation of QMS, system effectiveness, reducing non-compliances, maintenance and monitoring, audits, new product innovations, supplier evaluations, etc. Therefore, it’s time for a systematic reconsideration of the scenario, improve the ‘conduct’ and ‘quality’ vis-à-vis creating a route for the virtual model of MRM and reaping its benefits. The leadership team should ponder upon what exactly the onsite MRM brings to the organization and would it not be wiser to now move forward with virtual MRM.

One may argue on the advantages or disadvantages of face-to-face onsite meetings and virtual/e-meetings but for sure it’s too early to conclude what is good for the future. But we can’t deny the fact that it paints us a thought-provoking picture that shouldn’t be ignored. In the yesteryears, inputs were collected from paper-based records which were then presented in a powerpoint or spreadsheet during the MRM as a normal practice. This is becoming obsolete. As an organization, if you are still practicing this then it’s high time to consider moving to virtual MRM.

In April 2020, Microsoft CEO Satya Nadella stated “we have seen two years’ worth of digital transformation in two months. This is a “crystal clear indication” about the evolution that started happening.

In this whitepaper we talk about:

• Is MRM solely for top management?
• Traditional onsite vs digitalized virtual MRM
• MRM best practices
• Infrastructural requirement for virtual MRM
• And more