September 3rd, 2020 | 56:28

Striking the Balance of Automation vs Regulations for Effective Complaints Management

Join us to understand the regulations and expectation for complaint investigations and reporting and learn how to use next generation technology to automate the complaints management system end to end by enabling intelligent data driven quality, productivity, and compliance.

We strongly believe there is a significant opportunity to leverage new edge technologies like NLP, AI, ML and Cognitive technologies to automate product complaints managements.

Speakers include Dr. Rao Teki, Wipro’s Global Head of R&D Innovation and Transformation, Rahul Ganar, Wipro’s Life Sciences Enterprise Operations Transformation leader, and Nikki Willett, ComplianceQuest’s CSO/VP of Industry Solutions for Enterprise Quality Management Systems.

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