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  Training  >  Training Compliance Management

Training Compliance Management for great customer satisfaction and employee wellness

A robust training compliance management solution can be the solution to create a culture of quality and safety while complying with regulatory requirements.

training compliance management
training compliance management
compliance training video

Businesses must create a work environment that maintains quality, ensures safety, and meets regulatory compliance. To that end, organizations must run compliance training programs to educate employees on the various regulations applicable to their industry and their role in the organization. There are various compliance training mandated for worker health and safety, quality, and regulatory compliance. Proper compliance training and certification protect businesses by creating safer workplace productivity, improving quality, and remaining compliant with various regulations. However, organizations with traditional systems experience silos within the training process. This can affect performance review, cause regulatory violations, or even create a negative impact on the organization. As we forge the way to completely move away from paper-based system, enterprises must focus leveraging the power of a modern, cloud-based training management system.


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What is Training Compliance Management?

Training Compliance Management refers to handling or tracking various training modules that companies must mandate to ensure all employees are trained in their area of work, understand the processes of the company, and remain compliant with various regulations mandated by OSHA, ISO, or FDA. Training Compliance Management Solution allows businesses to identify training gaps, missed deadlines, and remedy overdue training to ensure that the environment is safe, quality is assured, and employees are properly skilled even when requirements change.

What is Training compliance

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Importance of Compliance Training for Quality, Compliance, and Safety Management

All companies have a responsibility to their employees and their customers. While businesses must create a safe work environment for their employees, they must also meet quality standards in their products or service and noncompliance can damage the reputation of an organization. To protect employees and customers, industries including manufacturing, medical devices, life sciences, construction, and oil and gas have regulatory bodies that emphasize on compliance training. By training employees and maintaining a record of it, employers can ensure proper governance and meet stakeholders requirements.

For instance, if an employee working at a construction site was injured on the job while working on the shop floor, compliance training, mandated by OSHA, records serves as proof that the employer had ensured all measures were taken to train the employee and maintain a safe working environment by offering a training program for various safety practices. This blog talks about the importance of safety training at a construction site.

Similarly, Good Manufacturing Practices training is an essential requirement for pharmaceutical manufacturers as per 21 CFR 211.25 (a) – Personnel Qualifications. It emphasizes on all the tasks being performed by employees in accordance with GMP expectations and established procedures to ensure both the site and processes are in a state of control.

Training compliance is core to a company’s success for the following reasons:

  • It directly impacts the safety of the employee or others.
  • Creates awareness among employees to perform tasks as per predefined procedures.
  • Protects the organization’s values, policies, and commitment to the law.
  • It empowers employees to use the knowledge and awareness about particular issues, policies, or regulations, conduct themselves with integrity, and identify if a situation or action violates laws and procedures.

Regulatory compliance training is not just about mitigating risk. It also helps save money by avoiding noncompliance costs and increasing profit. Compliance training for quality, compliance, and safety management has the following benefits:

  • Creates a safer workplace
  • Improves employee productivity
  • Reduces absenteeism
  • Secures insurance for the organization
  • Protects business reputation
  • Minimizes the risk of legal action

Why do regulatory bodies such as OSHA, FDA, and ISO emphasize the importance of training?

Regulatory bodies such as FDA, OSHA, and ISO established standards that emphasize the need for training. Here is a quick summary of the various quality, safety, and regulatory requirements these organizations focus on.

  • According to the OSHA standards, employers are responsible for providing a workplace that does not pose serious hazards. They also must comply with all OSHA safety and health standards.

  • FDA mandates GxP standards that include a set of regulations and quality guidelines for food, medical devices, drugs, and other life science products. GxP training is necessary to keep employees abreast of the current regulations and guidance and how to adhere to them. The training helps businesses protect their markets, supplier status, and future business and remain FDA compliant.

  • ISO quality standards urge all companies to document and execute employee ISO training to improve customer satisfaction, centralize all training initiatives, and provide visibility into training performance.

Why You Should Start with Document, Training and Change Management as the Building Blocks for your QMS

compliance training management benifits

Key Benefits of Cloud-Based Compliance Training Management Solution

Traditional document-based training systems created gaps in the training program as businesses did not have complete visibility over the training program. This resulted in noncompliance issues and ineffective training programs. With the advent of technology, cloud-based training compliance management solutions such as ComplianceQuest are gaining popularity for their accessibility, storage, and reliability. Built on Salesforce, the solution removes siloed training and helps spot potential compliance issues. The solution offers the following benefits:

  • Delivers just-in-time training to optimize the impact.
  • Integrating training into EQMS supports a stable and repeatable training management process.
  • Training programs become more effective with a single source of learning and improve knowledge acquisition visibility and traceability.
  • With automated access to new training content, organizations can meet regulatory requirements of OSHA, FDA, and ISO and always remain audit-ready.
  • Allows employees to use different approaches to training while allowing managers to have visibility to employee training records.
  • Automated tracking of completed courses and training helps identify training gaps, missed deadlines, and overdue training.
  • Easily scalable e-learning programs replace traditional classroom programs.

The need for individual and role-specific Compliance Training

Every individual in the organization has various roles to perform. Apart from being qualified to do the job, they also need specific role-based training to handle different situations. For instance, a person handling electrical equipment must have the necessary safety training to safely operate, ensuring their safety and that of others around them. Similarly, a pharmaceutical manufacturer must train their employees on various GxP and quality training so that the product meets regulatory compliance. Simply put, having role-specific Compliance Training helps:

  • Improve employee retention, corporate profitability, and operational efficiency
  • Create a continuous improvement strategy using a closed-loop training system with a reliable and accurate audit trail
  • Identify specific training records of employees during audits with an automated reporting system
  • Meet GxP guidelines with a systematic approach to knowledge sharing
  • Enhance online collaboration, micro-learning, and understanding of emerging technologies

With so many different regulations and training required, an employer cannot rely on a paper-based training system to keep track of it all. Consequently, this calls for a robust Cloud-Based Compliance Training Management Solution. A Training Compliance Management:

  • Helps training manager to run training programs effectively and efficiently from start to finish while reducing cost
  • Allows content creator to upload SCORM content and assessments for quick learning path and experiences
  • Improves classroom trainer’s delivery by optimizing training processes
  • Facilitates easy training access to newly on-boarded employees
  • Helps maintain quality control over training and meet regulatory compliance
  • Flexible option to learn from classroom or eLearning modules
compliance training needs
training compliance

Customer Success

Winning Story of Two Businesses Using the CQ Training and Document Management Solution to Improve Their Quality Management Process

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Key Features of a Compliance Training Management Solution

CQ Training Management helps businesses manage all personnel, job functions, requirements by job functions, courses, and documents to be trained on. The solution help strengthen the organization from within by streamlining the training process and ensuring knowledge and retention. Some of the key features include:

key features of compliance training management

  • Employee training record helps identify training gaps, tracks course progress, and missed deadlines.

  • The employee learning/training portal gives training Managers an overview of all pending and completed training and access to relevant metrics.

  • SCORM compliance with easily available video/interactive training content for employee training and corresponding assessments.

  • Online collaboration via Chatter, the platform’s real-time Salesforce.com-based enterprise collaboration software.

  • Access to over 100 video/interactive courses and micro-learning lessons based on GxP practices.

CQ Works Great and is a Pleasure to Use

We went live with CQ just a few weeks ago and it works great! We received excellent training and after some playing around and getting used to it we found that it is really easy to use. So far we have implemented Document and Training Management as well as CAPA and both have everything we need right out of the box. After years of cumbersome spreadsheets and databases CQ is a blessing. It makes document management quick and easy… and it’s a pleasure to use.

Helen Cary,
Document Control Specialist

lin engineering
lin engineering
how cq training compliance management solution ensure compliance

How CQ Training Management Solution can ensure all employees are up-to-date with Compliance Training

ComplianceQuest’s Training Management helps with training compliance by:

  • Integrating training into the EQMS suite to create a stable and repeatable training management process.
  • Verifying training knowledge with a manager or a trainer to sign-off confirming the trainee knowledge.
  • Developing job function-specific tests to ensure employees are trained, followed by assessment, and the ability to retake exams, thus increasing the skill of employees.
  • Creating virtual training sessions, sign-ups, course invites, classroom management, calendaring, sign-offs, and assessments for better knowledge transfer knowledge.
  • Offering access to all training content from any device, regardless of location.

Manage your entire Training Compliance Management processes with ComplianceQuest’s Training Management Software for flexible, scalable and configurable workflow

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Quality-centric Companies Rely on CQ QMS

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  • verily mono
  • 3m logo mono
  • tupperware mono
  • continental logo mono
  • vyaire mono
  • lifescan mono
  • lundbeck mono
  • cdc logo mono
  • qlik mono
  • csa group mono
  • impossible mono
  • fluence mono

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Frequently Asked Questions

    • The training history of all employees, including documents, type of training required, and courses, are readily available on a single platform.

    • With various learning modules available, employees can use different approaches to learn specific content.

    • As managers can track training across the organization, businesses can demonstrate their audit and inspection readiness.

    • Acts as a single source of learning content with remote access that improves training speed and empowers employees to create a culture of transformation.


  • By providing employees with training in quality management systems, businesses can experience:

    • Improved customer focus as employees will better understand the customer requirements.

    • As employees are trained to understand the importance of the processes, businesses can save on reducing wastage and errors.

    • Quality training combined with the use of a quality management system helps identify pattern errors that can be leveraged to reduce error resulting in a better quality of products or services.

    • It helps increase morale among employees as they feel the environment is safe and driven by quality.

  • The training management process involves several processes and, when automated, helps maintain compliance. The CQ Training Management Solution:

    • Helps create training programs based on the specific job roles/titles

    • Gives the option to choose from various modes of training – live, virtual; using internal or external resources

    • Holds a library of various courses on quality, safety, and regulatory compliance needs


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