Quick Contact : 408-458-8343
Select Page

Audit Management Software System for Progressive Companies

Audit Defense Readiness

Online Demo Personalized Demo

Quality Management System

Quality Management System

A next generation, connected quality management system solution that accelerates product innovation with a steadfast focus on driving continuous improvement across the organization.

REQUEST A DEMO

Quality Management System

Why CQ Quality Management System

Every company, no matter what services or goods it produces, must deal with three most important values: time, price and quality. Customers choose to do business with organizations that have the ability to deliver excellence in quality in a timeframe that they wish for, and at a price point that is affordable. One thing that stands out in the end is the quality of product, as the customer experience lasts longer than the time or the price. An organization needs to have next generation quality management processes and tools that support the entire organization and not just a small set of key personnel.

CQ Quality Management System shifts companies from reacting to quality events to predictive and proactive quality management, turning data into intelligence and actionable insights. CQ Quality Management accelerates product innovation, speed to market and operational excellence, meet regulatory requirements, and improve customer satisfaction through a smart, adaptable, flexible and connected quality management system – a catalyst for continuous improvement.

Challenge

Rock-solid quality can establish lifelong loyalty and market dominance, but the results of poor quality from recalls and repairs to product delays drive the perceptions of your company’s brand.  In addition, the growing importance of social media means that customers and prospects can easily share both favorable opinions and criticism of your product quality on forums, product review sites and social networking sites. A strong reputation for quality can be an important differentiator in markets that are very competitive. Poor quality or product failure can lead to negative publicity. Better products equal happier customers and higher revenue.

However, businesses that want to grow in size and market share also need a continuous improvement process to remain economically relevant in the future. But without capable, predictable processes built through effective quality management, many goals remain unfulfilled. Lack of a continuous improvement process will allow a product to stagnate, while the products with which it competes continue to improve in quality, function, and use. 

The whole world is watching. Quality helps make sure they see you at your best, rather than your worst.

Financial Impact

  • Loss of revenue and profitability
  • Fines, recalls, liabilities, financial litigations
  • Work slowdowns or even stoppages
  • Scrap, waste, and rework
  • Freight costs, chargebacks, product returns
  • Loss of obtaining contracts

Brand Impact

  • Loss of customers / customer turnover
  • Decrease in brand loyalty and credibility
  • Loss in confidence
  • Company and product reputation

Quality Impact

  • Decentralized repository for data, content and processes
  • Inefficient or broken processes
  • Inefficient use of resources and poor productivity
  • Constant fixing of incidents reactively
  • Inability to collect, consolidate and analyze quality metrics

Time Impact

  • Inability to respond quickly
  • Missing delivery timelines
  • Long lag times for interdepartmental information handover
  • Slow to gain visibility into corrective actions and efficacy
  • Excessive time for keeping aging systems up to date

Creating Differential Advantage through Next Generation Connected Quality Management System

Competitive advantage grows when companies take an agile approach to quality management.

Globalization and a widely distributed supply chain have created a great impact on the quality of the products and services. With dispersed teams and remote workers, it is difficult to design and deliver high-quality products on time meeting both customer and regulatory requirements.

Current operating models with a siloed collection of legacy systems, limited integration among quality processes, coupled with the lack of seamless integration with external systems, are not adaptive enough to effectively manage quality. But for your business to succeed, quality should be maintained at every level of organization. Without a single source of truth, it is difficult to orchestrate between all internal teams and partners, keeping everyone on the same page and making sure they have access to the latest needed quality and product data.

Taking advantage of evolving, agile and next generation technology capabilities like CQ Quality Management is key to building a ‘Continuously Improving’ quality management process and delivering a high-quality product to strengthen your competitive position.

Most Effective Quality Management System

Creating Differential Advantage through Next Generation Connected Quality Management System

Competitive advantage grows when companies take an agile approach to quality management.

Globalization and a widely distributed supply chain have created a great impact on the quality of the products and services. With dispersed teams and remote workers, it is difficult to design and deliver high-quality products on time meeting both customer and regulatory requirements.

Current operating models with a siloed collection of legacy systems, limited integration among quality processes, coupled with the lack of seamless integration with external systems, are not adaptive enough to effectively manage quality. But for your business to succeed, quality should be maintained at every level of organization. Without a single source of truth, it is difficult to orchestrate between all internal teams and partners, keeping everyone on the same page and making sure they have access to the latest needed quality and product data.

Taking advantage of evolving, agile and next generation technology capabilities like CQ Quality Management is key to building a ‘Continuously Improving’ quality management process and delivering a high-quality product to strengthen your competitive position.

Who We Help

We believe competitive advantage grows when companies take an agile approach to quality management.

CQ Quality Management helps your organization with next generation platform combining smart, adaptable, and flexible connected solutions built to meet your most challenging quality management goals.

Helping organization with next generation platform of QMS

7 Key Processes of QMS

  • Nonconformance / Deviations / OOS
  • CAPA
  • Equipment
  • Inspections
  • Workforce Digitalization
  • Risk and Compliance
  • Supplier Management

Connected end-to-end quality management makes quality at the source possible – and compliance issues a thing of the past.

7 Key Processes of Quality Management System

7 Key Processes

  • Nonconformance / Deviations / OOS
  • CAPA
  • Equipment
  • Inspections
  • Workforce Digitalization
  • Risk and Compliance
  • Supplier Management

“Connected end-to-end quality management makes quality at the source possible – and compliance issues a thing of the past.”

Effectiveness and Efficiency Boost Manufacturing and Production Productivity

If quality is not a proactive measure, employees 4.will spend their time on inefficient processes and fixing incidents on a regular basis.

Quality Assurance covers the whole product lifecycle and is not concentrated on any particular phase. It ensures that processes are being adequately performed and adhering to any regulatory and corporate standards. Even if quality is embedded in the fabric of a company culture, there still needs to be checks and balances.

Poor quality increases costs. If you do not have an effective quality-control system in place, you may incur the cost of analyzing nonconforming goods or services to determine the root causes and retesting products after reworking them. In some cases, you may have to scrap defective products and pay additional production costs to replace them or escalate the nonconformance to a CAPA which in return could become an unwanted recall. Any variance to process, parts, or equipment must be corrected. This includes not only product to be produced but also extending to workmen and their methods of operations. The root cause of any problem must be investigated and understood to ensure that the same problem does not occur again.

Evaluating the caliber of an operation as well as the resulting products is a constantly informative undertaking. The more intensive and stringent the quality control environment is, the better the end results of the crafted products in question will be. Less product line foul-ups means greater throughput and higher gains. By thoroughly monitoring how a product is made and the ensuing result, companies can better understand where they should be allocating their attention and resources.

Improving the final product that your business creates tends to come down to effective control throughout the process – ensuring each step is up to the standards you have established and making things right rather than discovering and rejecting those made wrong.

An effective quality control will help a company:

  • Bring a reduction in per unit cost
  • Achieve better utilization of raw materials, human resource and money
  • Take essential remedial steps to keep the Quality of product or facilities
  • Attain greater customer satisfaction by reducing client objections
  • Locate and identify the processes faults in order to control
  • Minimize scrap and waste

And do the right things, right the first time, every time!

“The ideas of control and improvements are often confused with another. This is because quality control and quality improvement are inseparable.”
– Kaoru Ishikawa.

The role of Effectiveness and Efficiency in Organization Management

Effectiveness and Efficiency Boost Manufacturing and Production Productivity

If quality is not a proactive measure, employees will spend their time on inefficient processes and fixing incidents on a regular basis.

Quality Assurance covers the whole product lifecycle and is not concentrated on any particular phase. It ensures that processes are being adequately performed and adhering to any regulatory and corporate standards. Even if quality is embedded in the fabric of a company culture, there still needs to be checks and balances.

Poor quality increases costs. If you do not have an effective quality-control system in place, you may incur the cost of analyzing nonconforming goods or services to determine the root causes and retesting products after reworking them. In some cases, you may have to scrap defective products and pay additional production costs to replace them or escalate the nonconformance to a CAPA which in return could become an unwanted recall. Any variance to process, parts, or equipment must be corrected. This includes not only product to be produced but also extending to workmen and their methods of operations. The root cause of any problem must be investigated and understood to ensure that the same problem does not occur again.

Evaluating the caliber of an operation as well as the resulting products is a constantly informative undertaking. The more intensive and stringent the quality control environment is, the better the end results of the crafted products in question will be. Less product line foul-ups means greater throughput and higher gains. By thoroughly monitoring how a product is made and the ensuing result, companies can better understand where they should be allocating their attention and resources.

Improving the final product that your business creates tends to come down to effective control throughout the process – ensuring each step is up to the standards you have established and making things right rather than discovering and rejecting those made wrong.

An effective quality control will help a company:

  • Bring a reduction in per unit cost
  • Achieve better utilization of raw materials, human resource and money
  • Take essential remedial steps to keep the Quality of product or facilities
  • Attain greater customer satisfaction by reducing client objections
  • Locate and identify the processes faults in order to control
  • Minimize scrap and waste

And do the right things, right the first time, every time!

“The ideas of control and improvements are often confused with another. This is because quality control and quality improvement are inseparable.”
– Kaoru Ishikawa.

CQ Risk and Compliance Benefits

Improved Products and Business

  • Innovate with an adaptable quality platform
  • Drive continuous improvement and business growth
  • Deliver exceptional customer experiences to build customer loyalty
  • Leverage your data for a factual approach to decision making
  • Gain greater efficiency by getting things right the first time

Consistency

  • Reduce variability of materials, waste, and rework to cut time and costs
  • Keep quality processes repeatable to increase knowledgeable staff and reduce human error
  • Prevent delays by minimizing disruptions to stay on time and under budget.
  • Improve process control to reduce quality gaps
  • Reduce lead time and increase production yield

Effective Compliance

  • Ensure quality standards are being met
  • Experience total traceability
  • Turn insights into action
  • Provide historical audit trails to speed compliance
  • Become adaptable to changing or emerging market conditions and to environmental and other government regulations.

Risk Reduction

  • Provides visibility between your quality processes, product record, requirements, issues, and related processes
  • Enables teams to easily confirm designs, adjust plans, and resolve issues fast
  • Quickly find the root cause and speed up resolution
  • Predictive analysis of data reduces risk of probable quality failure
  • Limit damages to profits, reputation, and existing relationships

Our customers use ComplianceQuest to:

%

Market Product Faster

%

Competitive Advantage

%

Internal / External Capabilities

%

Continuous Improvement

%

Significant Business Challenge

%

Operating Margins

%

Supplier Visibility

%

Major Product Recalls

Related Insights

Follow Us