Quality Audit and Quality Auditing

The initial step in the quality audit process is starting the quality audit. Initiating quality audits involves a preliminary discussion between the three parties concerned, the client, the auditee, and the auditing organization. The three parties discuss the objective of the proposed audit, the reference standards against which documentation and activities are compared, the auditors to be used, and the time of the audit. They can speak for and take decisions on behalf of the managers of their organization during the discussion. Mutual understanding and agreement will enable the auditee and the auditing organization to execute their activities efficiently.

Audit planning by the auditing organization comprehends several activities by implying actions and reactions from the three involved parties in the audit including scheduling the audit, the number of resources needed for the audit, gathering working papers for the audit, reporting the results, determining the sampling procedures in the audit and following up on corrective actions.

After the quality audit initiation and planning, the auditor starts to undertake various activities including evaluating process and system controls, interviewing employees, on-site audit management, and regular communication with other relevant parties within the organization. Audit execution is often called ‘fieldwork’ and it concludes with the final discussion between the auditor and the auditee.

The audit report outlines the results of an auditor’s observation made, inspection, or test results obtained providing accurate data on management, conformances, and nonconformances found along with any recommended corrective actions that need to be taken. It also allows an organization to track performance and quality effectively, find out areas for continuous improvement, and emphasize any achievements.