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The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
Datasheets
Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
American Society on Quality World Conference on Quality and Improvement
04 May, 2025
Denver, CO
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
Newsroom
The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
Partners
Stronger Together: How our partnerships drive success and innovation
Upcoming Events
Every organization is responsible for managing various risks associated with safety and quality. Each industry has its risks to handle. For instance, the pharmaceutical industry has quality risks that can greatly affect consumer health and safety. Similarly, the manufacturing industry is prone to safety risks due to the nature of the materials and equipment used.
ISO 31000 is a risk-management framework that applies to all organizations regardless of the industry, size, or operation. It helps organizations increase the likelihood of achieving objectives, identifying opportunities and threats, and effectively allocating and using resources for risk treatment.
Here are other regulations that focus on risk management -
When it comes to risk management, safety, and quality both are equally important and go hand-in-hand. Although it is possible to produce a quality product without safety management, the company will pay a high cost in case of a disaster. While construction, automobile, and manufacturing industries have very high-risk rates, there are industries like aerospace and roads where the risk rates are lower, but casualties are higher should accidents happen. Sectors such as pharmaceuticals, life sciences, and medical devices have reputation risks to consider.
In case of an accident or product failure, every company must implement a fundamental change in its thought process by adopting a risk-based approach. Businesses define both quality and safety standards and risks that are acceptable and those as per their industry and requirements, document these risks and put metrics and practices in place to measure them. This practice also helps with compliance with legal and regulatory requirements and the external and internal standards that the company follows.
Businesses usually approach risks in silos, with different teams handling them without dependencies. However, this fragmented approach can become a bottleneck while taking a risk-based approach to setting quality and safety standards in the organizations. Leaders do not have any means to spot the connection between various risks.
To create an optimal risk management strategy, businesses need a unified view of the data to identify potential quality, safety, and environmental issues impacting production. Integrated Risk Management (IRM) approach allows quality and safety leaders to assess the potential impact of change management initiatives and ensures preventive controls are in place while change is implemented. The idea is to spot opportunities amidst risk and be agile enough to drive competitive advantage with a better risk mitigation strategy. They can monitor relevant KPIs and fine-tune their quality and safety management systems to protect business and stakeholder interests. Therefore, a more detail-oriented, collaborative approach to risk management must include -
Quality performance and workplace safety are integral to the success of the business. However, paper-based systems are increasingly becoming unsustainable as no central data deposit exists. This situation is changing as business leaders identify the power of AI in risk management. With the right AI model, decision-makers and stakeholders can access data collected from various sources, use these insights, and take a call on the next steps based on their own experience. This convergence of AI and people helps create a better and more effective risk-based decisions making process. The need for AI in risk management has increased the need to implement a next-generation AI-enabled EQMS solution such as the one from ComplianceQuest.
Regulatory authorities such as the FDA and ISO require organizations to maintain specific standards across quality processes and safety measures. Businesses must focus on quality and safety training to improve the workforce’s overall quality performance and safety. It gives employees the right skills, information, know-how, and behavioral skills to help them decide what to do and what not to do at work. Educating and training employees is critical to proactively identifying, analyzing, and mitigating risks. It helps them look for common quality and safety issues and plans control measures.
Risk management has three approaches - reactive, proactive, and predictive. Periodic risk assessments and implementation of risk controls are the two pillars of creating a proactive culture of safety and quality. However, businesses with a paper-based risk management system cannot access effective risk assessment tools. The manual process of identifying, sorting, assessing, and prioritizing risks leads to higher chances of uncertainty and can deeply impact the business in terms of compliance and business performance.
Adopting newer technology is imperative for a business to embrace the three approaches to risk management truly. If risk management is done in a silo, it becomes ineffective. To that end, automation is considered the next big thing in risk assessment and management. Maintaining a centralized repository of identified risks at the project, department, or company level helps understand the existing risks within the organization, take necessary mitigative steps, and drive strategic decisions on potential threats.
With automation becoming a driving force for risk management, solutions such as CQ Risk Management Software leverage artificial intelligence to spot potential risks based on history and trending data. Organizations can now take a proactive and predictive approach to risk by using the solution’s Einstein Analytics to identify various quality and operational risks in a unified manner.
ComplianceQuest’s Risk Management Software is integral to Enterprise-wide Quality Management System. The software has unique AI and Einstein Analytics to identify potential risks based on history and trending data. With CQ Risk Management Software, you can:
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