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Social Collaboration

Chatter: Your Business’ Own Social Network

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Business is going social. Companies big and small are connecting with customers and supply chain partners in a whole new way through social networks. And now, you can bring the power of social networks inside your company to connect with your coworkers with Chatter—a private and secure social network just for your business. Everything that matters—like the status of a specific non-conformance, CAPA or changes to customer information—comes right to you in your Chatter feed.

Features of Social Collaboration

Audit Management Icon1

Planning And
Scheduling Audit

CQ-Audit management software allows for audits to be planned and scheduled in advance. Audit plans can be defined by site, department, suppliers, etc. The audit plan can be reviewed, approved and communicated to the relevant auditors who can then plan their audit calendars accordingly. CQ-Audit will automatically notify the auditor and the auditees when the audits are due to be conducted, giving all parties time to prepare and make the audit exercise fruitful.

Audit Management Con 2

preparing for
an audit

CQ-Audit management software allows for auditors to be notified of upcoming audits. The notification period is configurable based on the company policy. The Auditor can then review the past audits, open findings, critical findings, CAPAs – if any, weaknesses, new regulations to check on, etc. The audit history can be downloaded to the auditor’s mobile device, including tablets, to support audits to be conducted on the go. The Auditor can also use an existing best-practice checklist or create and attach a custom checklist document that will support the audit.

Audit Management Con 3

conducting
audits

CQ-Audit management software supports the taking notes, documenting findings, categorizing relevant findings, etc. on the go. If the auditor wishes to take summary notes and expand later when they have time to write a detailed report, the CQ-Audit solution will support the work process.
Audit Management Con 4

Findings Documentation
And Categorization

CQ-Audit management software enables auditors to document any number of findings and categorize them accordingly. Findings can be flagged for follow-up, requiring a response from the auditee or even marked to require a CAPA.
Audit Management Con 5

audit report
generation

CQ-Audit management software allows for the auditors to generate audit reports based on the information entered into the solution. The audit template is based on the company template. Once the audit report is generated, the auditor may further fine-tune the content of the report for language, formatting, inclusion of relevant evidence, etc. The final audit report can be routed for approvals and then issued to the auditee.

Audit Management Con 6

Risk
Assessment

CQ-Audit management software has risk assessment capabilities throughout the audit process. The risk profile of an audit is initially captured during the audit planning phase. The auditor further ensures that the risk is reviewed as per audit findings. The responses are then assessed and any CAPA actions taken are reviewed for risk mitigation.
Audit Management Con 7

Escalation to
CAPA

CQ-Audit management system allows for findings to be categorized. Through this process, the findings that reach the critical threshold based on policy, can be required to have a CAPA. In such a state, the solution will allow the auditor to define the need for a CAPA plan and permit the auditee to submit the appropriate corrective and preventive plans. In addition, with the integration to CQ-CAPA management software system, critical findings may also be grouped and addressed as a systemic CAPA.
Audit Management Con 8

supplier portal
and interaction

CQ-Audit management system provides for a portal environment that consolidates all quality data made available by the company for the supplier to interact with, including the audit findings. If the auditee happens to be a supplier, there is also a portal environment through which they can respond to audit findings.

Audit Management Con 9

audit finding
response

CQ-Audit management software automatically generates e-mail messages to the auditee, informing them of findings that require their attention. The auditee can login, review, document and provide the relevant responses including the actions to be taken, investigation results, etc. as part of the response.
collaboration

collaboration

Reach out to others across the enterprise and in the supply chain to solicit feedback without having to give up ownership of the tasks.
mobile access

mobile access

Access your EQMS solution on the go, anywhere, anytime and on any device. Complete access to the solution including reports, approvals, record views, reviews, alerts, etc. ensures business continuity and improves efficiency, visibility and flexibility.

Analytic reports

reporting and analytics

Utilize pre-developed best-practices-based reports. Create any number of additional reports and dashboards to suit your requirement. Information is easily retrievable, helping you make quick decisions.
Social mentions

social like & follow

Like and follow relevant records in the system. Choose to be notified via email, dashboard, and mobile to stay abreast of developments.

Chatter: Your Business’ own Social Network

Make better business decisions with the help of recommendations that suggest people, groups, and data to follow. Invitations let you invite coworkers who are not currently using ComplianceQuest to collaborate on specific topics, files, and more. Chatter features and capabilities are built right into every application process, and with the Chatter collaboration platform, those same capabilities will be available for any process you automate.

Some Of The Screenshots

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