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Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
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ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
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Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
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Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
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Why You Need to Digitally Transform Your QMS
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The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
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Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
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Interphex
01 Apr, 2025
New York, NY
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
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Upcoming Events
Change Control Software is a critical tool for driving innovation while maintaining compliance, enabling organizations to manage change seamlessly across complex systems. It empowers industries to adapt proactively, ensuring quality and regulatory alignment in an ever-evolving landscape.
In today’s world, businesses face many challenges such as low economic growth, changing global market conditions, a constant need for innovation, and cost pressures. This requires enterprises to be agile and constantly evolve to meet the challenges. The resultant changes in any aspect of operations can impact multiple functions. Therefore, it requires collaboration between teams to manage the impact of the changes. A holistic approach to ensure that the changes are implemented thoroughly and smoothly is critical to help ensure a beneficial transition while minimizing disruption. As change gets implemented, it is important to ensure that quality and safety requirements are not compromised. In sectors like life sciences, manufacturing, and other regulated sectors, any change management effort must be accompanied by an audit to ensure regulatory compliance. A change control software automates and streamlines the process of managing change while ensuring safety and quality compliance needs.
A Change Control System (CCS) is an organization's structured and formalized process to manage and control changes to various aspects of their operations, products, services, or systems. It is important in industries like pharmaceuticals, manufacturing, information technology, and regulated sectors where quality, safety, and compliance are critical.
A California-based biopharmaceutical company that designs and develops off-the-shelf Gamma Delta T-cell therapy to treat cancer (and other diseases) is…
One of ComplianceQuest’s product managers found herself in the midst of an interesting conversation about “change management” among three quality…
Product design is an outgrowth of a very similar discipline called industrial design. According to the Industrial Designers Society of…
Every organization should use modern change control software to help the workforce adapt to the progressive changes for organizational growth and development. It can help an organization to:
ComplianceQuest’s Modern Change Control Software can help an organization connect the change control process with other quality processes to enhance continuous improvement by linking users and data through a centralized system.
Change Control Software enables automating the change process from request to closure in the following ways:
Request a change is documentation used to request the actual change for your process, and the reason needs to be explained for the change ensuring all impacted areas have been identified. This should be included in the review and approval of the change. It’s important to have the request in hand with all supporting statements while deciding on the change. This should include a Change Request Form which outlines what needs to be changed after reviewing and analyzing the impacted areas.
After documenting the change request, it needs to be appropriately reviewed and confirmed for the effectiveness of the change. After reviewing and approving change requests, you can ensure that all the changes are analyzed thoroughly for their impact and processed for implementation.
Every organization needs a formalized Change Management System for smoother transitions to newer technologies, systems, processes, and documentation to drive continuous improvement.
ComplianceQuest’s next-generation cloud control system helps you to create a standard process to manage documents, processes, and all types of organizational changes while mitigating operational and compliance risks. With ComplianceQuest Change Management, you can do the following, including,
Documenting Change Requests
ComplianceQuest’s change control management can help you capture change requests consistently and efficiently with the help of business-specific forms. This includes change request date, type, scope, title, description, priority, change requested by, change owner, etc.
Implement Change Effectively and Efficiently
ComplianceQuest’s change management helps you initiate a change request, review impact, communicate with impacted users, perform timely reviews and approvals, document every step, and manage the change implementation by following a standardized process. Thus, you can minimize the change implementation cycle time and its impact on your everyday operations.
Gain Improved Visibility of Changes
ComplianceQuest’s change control software can help you track your change requests’ progress and their status.
Analyze and Monitor the Impact of Change
ComplianceQuest’s change management can help you to effectively communicate the change requirements and review the impact of every change request so that changes in documents, products, and processes, across the organization can be approved and implemented smoothly.
Improved Decision Making
ComplianceQuest’s change management can help you configure reports to analyze data quickly. You can retrieve real-time information using advanced reporting tools. Thus, you can make business-critical decisions and accelerate your business growth.
Maintain Records and Data
ComplianceQuest’s change control software can help you maintain records and data securely on a centralized cloud platform with role-based security controls, password authentication, and audit trail. Thus, you can remain compliant with regulatory standards and help to demonstrate best practices to drive continuous improvements.
ComplianceQuest’s Change Control Software can help you streamline the process and guarantee consistency and repeatability across the entire change process. Thus, you can improve productivity and reduce the cost of change. The key features of collaborative change management include:
Change Initiation: You can initiate a change and provide detailed information such as the scope of change, area of change, the reason for the change, type of change, proposed change dates, associated risks, expected impact, etc., that may have prompted the change.
Change Evaluation: You can easily route changes to the right team for evaluation, review, assessment, and approval.
Change Execution And Tracking: The assigned tasks should be executed, tracked, and completed by assigned due dates.
Change Verification And Closure: This step refers to assessing the potential outcome of the change on affected products and processes.
Mobile Access: Being mobile-enabled, you can review, escalate, and approve changes anywhere, anytime.
Reporting And Analytics: You can understand changes, find out patterns, and track open change initiatives via dashboards. You also can track deviations per product and report on open or closed changes.
ComplianceQuest’s robust change control software can streamline and automate the entire change control process to boost continuous improvement.
Due to the accelerating digitization in the modern world, the rate of change is increasing. As a result, it is becoming increasingly challenging to avoid turmoil and maintain stability during the change. Organizations must enhance their change management process to be change-ready by increasing the resilience mechanisms and making it efficient for unexpected circumstances. So, before starting the change deployment, it is crucial to review the change management plan and ensure that it meets these three conditions:
You can achieve Integrated Change Control across the change lifecycle by incorporating the following factors:
Determine the Intention of Change
You must know why a certain change is essential and beneficial for the process or the product.
Collaborate with Stakeholders
All the stakeholders, including the senior management and leadership, should be involved, and they must understand their role and responsibilities during the entire process.
Effective Communication
It is necessary to communicate when the change will be implemented along with its purpose, the duration of implementation, and from when it will be effective.
Proper Documentation to Support Change
The change should be properly documented as it helps track the change history and reverse the change if an error occurs.
Fallback Procedure
Fallback procedure is required when the change does not perform as anticipated or has a negative impact on the system.
Monitoring the Success
The success of a change should be continuously monitored to ensure that the change can deliver the purpose for which it was implemented.
Customer Success
In today’s world, changes are everywhere–be it a change in technology, business processes, or product design. Every organization needs a comprehensive method to continuously improve its change management process to synchronize with the change’s type and frequency. You can improve decision-making processes involving various stakeholders by notifying them instantly via integrated enterprise collaboration tools like Chatter available in ComplianceQuest’s change control software. Employees can endorse change records according to their roles or responsibilities. The stakeholders should be aware of its impact on the associated processes whenever a change is submitted. As it’s a cloud-enabled solution, all stakeholders can work together with any device from anywhere. ComplianceQuest’s change control software is a configurable solution that can help manufacturers create and maintain procedures to detect, document, verify, validate, review, and approve design changes before their implementation. Being designed on a cloud-based platform, this solution is flexible enough to adapt to the changing organizational needs.
Moving your business’s critical applications to the cloud rather than using traditional on-premise applications can give you huge benefits such as cost and time savings, enhanced agility, and better quality of service. Cloud-based Change Control Software is needed because of,
I’ve been using ComplianceQuest (CQ) for about 9 months and am extremely pleased with the product, the implementation team and ongoing support.
I selected CQ for a number of reasons. Functionality and a simple user interface were key requirements. CQ has all the functionality needed in support of a global QMS. Implementation includes; Document control, change order, personnel training, NC/CAPA, equipment management, supplier management, audit management, and customer complaints all on a single platform. As a small biologics company it was critical to find a single solution to meet our GMP quality system requirements. We wanted a cloud-based system, that would be quick to implement, that could be expanded globally and in other languages, all for a reasonable price. The user interface – it is exactly what I was hoping for. I constantly hear the staff saying, “I love CQ, it’s so straightforward to use”.
Donna Matuizek,Sr. Director Quality
Effective change control software can provide the following potential benefits in any industry:
There are four important principles of Change Control for Quality Management Software, including:
Understand: For an effective change, you need to understand all the key information, including what the change is, how the change will be achieved, and why the change needs to happen.
Plan: A proper plan is crucial to help you formulate action plans required for each change request.
Implement: After planning, you need to ensure that employees understand the latest changes objectively and know how to address training needs, provide support for people across the organization, and set specific success criteria.
Communicate: You must communicate with everyone to understand why the change is happening and how it can be implemented successfully.
While reviewing the change plan, you should evaluate whether the change management process needs any modifications based on the below metrics that predict:
Successful Changes: This refers to the number of changes that have been implemented successfully.
The Backlog of Changes: The backlog of changes refers to the number of incomplete changes.
Emergency Changes: The emergency changes are the number of changes accomplished.
Backed-off Changes: This refers to the number of changes that are being reversed.
System Availability: Change management can help you ensure that the system availability does not get affected due to a change or improvement.
CQ’s next-generation Cloud Control System is specifically designed to capture, analyze, and implement changes, confirming effectiveness. CQ helps organizations prepare for all the change-related challenges to make every change a smooth transition while staying compliant with regulatory standards. CQ Change Management can help you and your supply chain partners establish and follow best practice workflows, eliminate bottlenecks, and communicate changes in real-time from suppliers to prevent supply chain disruption.
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Organizations implement Health & Safety (H&S) programs to prevent workplace…
The backbone of any quality system, CQ Change Management connects…
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