Case Study | February 6th, 2023

2 Directors of Quality Directing the Way for Operational Excellence

The role of leadership in quality management forms the backbone of any improvement strategy. Leaders provide a unity of purpose, while also establishing the direction of the organization. As such, the responsibility of leaders consists of creating and maintaining the internal environment of quality management.

Quality leadership involves a predominance of quality principles that form a basis for guiding, empowering, and supporting the constant pursuit of excellence by the employees throughout the organization.

This eBook talks about 2 such Directors of Quality, Jonathan Spaans, Director, Quality Assurance at Champions Oncology and Kenny Woods, Director of Quality at Gulf Engineered Rubber and Plastics, whose leadership forged the way for operational excellence in their respective companies.

Founded in 2007, Champions Oncology is a technology-driven research organization that develops innovative therapeutics against cancer, offers groundbreaking research software as a service, and provides end-to-end R&D services to biopharma organizations.


  • Outdated, paper-based system
  • Time-consuming, inefficient, and complex procedures
  • Premises-based, no remote capabilities
  • Disparate systems lacked harmony

Founded in 1980, Gulf Engineered Rubber & Plastics (Gulf) is a global designer and manufacturer of precision-engineered rubber and plastic products and components for OEM customers.


  • Antiquated quality management environment
  • Premises-based, no remote capabilities
  • Disparate systems lacked harmony
  • Manual processes utilized valuable resources

Download this success story eBook of these 2 Directors of Quality to know more about their transformation journey.

Please confirm your details

Related Case Studies

Request Demo