At ComplianceQuest, we recently published a paper titled “Five Guiding Principles of a Next-Gen EQMS”. The paper highlighted why the following design principles are a “must have” for any quality management workflow.
- Core Quality Promise: Enabling critical business decision making
- User Experience: Simple, seamless and consistent
- Data at its Core
- Standardization and Flexibility: Modular and cloud-based
- Continued Improvement: Across quality, business process, systems, design and people
In this blog, we detail out what we mean by “standardization and flexibility” at ComplianceQuest.
Principle #4 of a Next-Generation EQMS: Standardization and Flexibility
A key advantage of being built on the Salesforce.com platform is flexibility. Enterprises may choose to implement a few solutions to begin with, and add-on as needed.
For example, a customer may want a platform for only document management or for an integrated process around Inspection-Audit-CAPA-Complaints. In another scenario, there may be a need for only Supplier Management, but with support in multiple languages. Needless to add, a customer may start with a few teams before making it enterprise-wide.
In short, a truly next-generation EQMS will be holistic on three fronts:
- It’ll follow the industry’s best practices, with a proven workflow
- But it’ll also have the flexibility to custom design a new workflow to serve a special use case and possibly catalyze new thinking and innovation.
- Additionally, the system will ensure user-level customizations and access, ensuring privacy and security.
Read this Whitepaper to find out more about all the 5 principles: