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Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
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ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
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Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
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ComplianceQuest Medical Devices QMS Success Stories eBook
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Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
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Interphex
01 Apr, 2025
New York, NY
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
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Upcoming Events
In the journey to excellence in manufacturing, the role of safety cannot be overstated. Safety is not just a compliance requirement but a cornerstone in achieving World Class Manufacturing (WCM) standards.
World Class Manufacturing (WCM) is a management principle, a philosophy, a mantra that revolves around the following key concepts:
Among the many pillars that constitute WCM, the Safety or Security Pillar plays a crucial part. It emphasizes on a renewed mission to establishing a safe and healthy workplace, proactively preventing events, and achieving zero accidents and zero occupational diseases.
Such a workplace is believed to improve employee engagement and productivity, as it makes them feel cherished and encourages them to take ownership of their tasks. This helps with building the employer's brand reputation and lowers the production cost.
Achieving zero incidents is a journey of many steps. In the process, it helps:
To achieve these goals, the organization must unite to own and implement safety management solutions for minimizing hazards and unsafe acts. The seven steps to achieve this are:
Step 1. Investigate Incidents: Determine the root causes of incidents. Near misses and observations must also be analyzed to understa nd the final trigger for them to become incidents if they could have been prevented, and how to respond to such events in the future.
Step 2. Corrective and Preventive Action: Having identified the root cause, implement corrective action. Also, implement preventive measures to mitigate the future risk of such an event happening again.
Step 3. Assess and Mitigate Risks: Evaluate existing risk mitigation strategies based on the incident and near miss/observation data. Assess the potential of the risk becoming an event in the future, rank based on risk level, prioritize efforts and implement countermeasures. Providing focused training to inhibit unsafe behaviors must be part of the risk mitigation measures to minimize human error.
Step 4. Conduct Periodic Inspections: Inspections must be integral to safety management measures. Ensure that any findings of new risks and causes are made part of the inspection process and that the inspection team is trained to observe the risks and the effectiveness of the mitigative measures in countering the risks.
Step 5. Empower Employees: The worker on the shopfloor must also be trained to identify and report any potential safety risks. This will act as the first line of defense against potential failures and go a long way in ensuring continuous improvement in safety management.
Step 6. Continuous Improvement: The incident and near-miss data must be analyzed to improve the safety management system continuously. Once an improvement has been implemented, it must be monitored and tracked to ensure it has the desired effect. If not, course correction is essential.
Step 7. Management Review: Constant review of safety practices and their effectiveness by the management team is critical to communicate the organization's commitment to workplace safety. This will improve employee engagement and proactive management of safety incidents.
Appropriate metrics must also be put in place to measure the effectiveness of the safety management system.
The key lagging indicators include:
The key leading indicators include:
In WCM, safety is part of the 6S Framework, which includes Sort, Shine, Set-in-place, Standardize, Systemize, and Safety. To ensure workplace safety and achieve world-class manufacturing, implement the following best practices:
Best Practice #1: Create a Safety Team: A dedicated safety team provides the leadership and commitment needed to ensure workplace safety and employee engagement and facilitate cross-functional collaboration to share capabilities.
Best Practice # 2: Align Safety to Corporate Culture: Safety management can be effective only when the policies and procedures are aligned with the corporate culture and practices. Otherwise, there will be conflict, and it will lead to failure. Create the scope and procedures based on the nature of the company's industry, the individual company’s activities and policies, the opportunities and hazards, and regulations and standards governing the industry—factor in the geography where the company has operations.
Best Practice #3: Create a Safety Policy and Framework: Policies and guidelines state the company’s commitment to safety and compliance by enunciating the safety mission, vision, strategy, and objectives. These must be reviewed periodically and updated based on changes in regulations, operations, and market conditions.
Best Practice #4: Implementation of a Safety Management Systems: The policies are translated into action through clearly defined SOPs, employee training, implementation of 6S, and periodic inspections and audits.
Best Practice #5: Proactive Safety Management: Continuous improvement, culture of safety, risk assessment and mitigation, predictive maintenance, and reviews and monitoring enable proactive safety management. This leads to improvements in operations and excellence in manufacturing.
ComplianceQuest Safety Management Solution is cloud-based and built on Salesforce. It enables proactive safety management by:
To know more, visit: https://www.compliancequest.com/health-and-safety-incident-management-software/
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