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The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
Datasheets
Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
American Society on Quality World Conference on Quality and Improvement
04 May, 2025
Denver, CO
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
Newsroom
The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
Partners
Stronger Together: How our partnerships drive success and innovation
Upcoming Events
Sometime in 2019, before the pandemic, McKinsey published an article titled "Overcoming Limiting Mindsets to Improve Safety." The article revolved around what it takes culturally to minimize and ideally eliminate unsafe behavior at the workplace. One of the first points made in the article was to allow workers (and, in fact, anyone at the company) to report incidents, observations, and near-misses without fear of blame.
This really is the first step towards proactive safety management. Without knowing all possible risks, it is impossible for the safety team to track each and every process across the company.
Technically, a safety incident is an event that disrupts business operations affecting an employee, a department, or even the whole organization. This could be an injury, a fire, a hurricane hazard, etc. But, the goal is to go beyond incident management and also track safety observations and near-misses. With respect to incidents, the goal is to ensure the same type of incident does not reoccur, especially ones that could have been spotted or predicted ahead of time with the right data and insights.
A robust, efficient, and centralized incident management software, such as the one offered by ComplianceQuest, enables the management of the safety incident workflow from the time of logging and recording the incidents to resolving them. When this is combined with a next-generation EHS solution – with an integrated document management system, risk management, safety observations platform, and employee portal – it truly takes safety processes to a whole new level.
To know more about ComplianceQuest Incident Management Software click here
The most important aspect of a next-generation EHS system is data. It makes it easy for safety leaders to take advantage of embedded analytics, wherein using charts, dashboards, and trend reports, the safety team can derive much-needed insights.
Here’s a quick example from Griffin Dewatering, a groundwater and water treatment solutions company that serves the construction industry. There was a time when the company didn’t have an automated or centralized incident management software to handle safety incidents. As a result, it was difficult for them to track and verify their safety initiatives such as equipment inspections, job safety analysis, probabilistic safety assessments, etc.
They decided to automate the entire workflow and after evaluating several vendors they decided to implement ComplianceQuest EHS.
For starters, it helped to increase accountability and transparency by replacing paper-based forms, document handling, and checklist management with a fully automated, unified, cloud-based Safety solution. Over a two-year period, the company achieved zero incident rates, got real-time access to safety data, reduced risk, and increased workplace safety standards by several notches.
The advantages of incident management software include the following:
ComplianceQuest’s powerful and continuously enhanced incident management software enables you to:
ComplianceQuest’s comprehensive, accurate, and secure incident management solution helps with investigations and reports to establish a reliable and consistent process across business units, sites, and countries. With the help of auto-generated reports and regulatory forms, the solution also helps to ensure compliance while promoting data accuracy.
The ComplianceQuest EHS solution incorporates a user-friendly, intuitive, employee portal where employees from any department and in any location can collect, aggregate, and communicate information quickly and effectively to support accurate incident (or safety observations, near-misses) notification. The portal can also be used to schedule safety training and ensure all certifications are up-to-date for required personnel.
A good incident management software must make it easy to identify root causes, attach evidence, and capture decisions as needed for the investigation with the help of a proven Root Cause Analysis (RCA) process. This also can help to standardize the workflow, track progress, and assign corrective and preventative actions targeted to the causes.
CQ EHS comes integrated with a CAPA solution and a 5 Why Whiteboard that streamlines this entire workflow.
An incident management system allows you to securely and efficiently collaborate as a team. Real-time information and evidence about the incident are stored in the central file, accessible to all working on it.
An effective incident management system can help you to remain compliant with built-in compliance capabilities so that nothing is skipped or forgotten during a stressful incident. ComplianceQuest’s incident management software enables an efficient regulatory compliance process, ensuring you are compliant with OSHA and ISO requirements at all times.
Prevention of incidents is a key priority for every organization. So, an effective incident management system can help your company to investigate, track, and monitor incidents as they unfold. Thus, you can mitigate or eliminate future incidents of a similar nature. With ComplianceQuest’s automated incident management system, your organization can resolve incidents quickly and efficiently using a user-friendly solution, supported by optimized analytics and data visualization tailored to your needs.
ComplianceQuest’s user-friendly and automated Incident Management facilitates dashboarding, analytics, collaboration, and predictive intelligence to easily enable this.
Some of the key features of ComplianceQuest Incident Management software include:
Near Miss Reporting: ComplianceQuest Incident Management software facilitates near-miss reporting and tracking to prevent a future incident.
Injury and Illness: ComplianceQuest Incident Management software enables you to easily monitor, manage, and report any incident from initial entry to completion.
Environmental Spills and Hazards: This solution can help to track environmental-related spills and hazards and maintain compliance at all times.
Reporting and Dashboards: You can access real-time reporting anytime on any device and create accessible, useful dashboards to drill down and analyze safety data by location or injury type.
In today’s world, most companies are becoming technology-oriented, so it is essential for them to properly track, organize, and mitigate the incidents that arise. For this, organizations should provide the necessary tools to prepare as incidents occur and address them immediately so that your company can get back to business as usual.
Don’t let preventable incidents disrupt your operations but resolve them with the proper tools. Get in touch to find out how ComplianceQuest can help to improve workplace safety and employee well-being.
You can also request a demo by clicking here: https://www.compliancequest.com/online-demo/
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