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Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
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Assuring Quality Products and Services
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
ComplianceQuest Medical Devices QMS Success Stories eBook
Complaint Handling Process for MedTech and Life Science Companies
Audit Management
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Unlocking the Value of Complaints
Why You Need to Digitally Transform Your QMS
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Safety Technology Trends to Watch in 2023 (Infographic)
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
American Society of Quality Lean Six Sigma Conference
23 Feb, 2025
Phoenix, AZ
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
Stronger Together: How our partnerships drive success and innovation
Layered Process Audits (LPAs) involve a large percentage of the employees in the auditing process instead of restricting it only to the quality team. Moreover, LPAs are designed so quality can be checked every step along the way – right from the design stage to when the finished product is ready to be shipped out.
The supervisors of the different teams are responsible for conducting periodic process audits within their functional areas while senior managers audit a broader range of areas (but less frequently). ‘Layers’ refers to the audit being conducted across various levels of the organization, spanning several departments and processes.
With LPAs, manufacturers can:
Layered audits have been commonly used in the automotive and aerospace industries, thanks to their emphasis on Total Quality Management (TQM) and Total Employee Involvement (TEI).
Today, LPAs are being adopted in other sectors including medical device, pharma & biotech, chemicals, and other process industries, consumer packaged goods, and hi-tech.
Are you looking to build an enterprise-wide quality culture? Do you want to bring in Total Employee Involvement (TEI) to drive quality maturity and continuous improvement? Layered Audits are one process that’ll really help. Read this whitepaper to find out more.
The audit involves answering up to 10 short ‘yes or no’ questions related to a process and takes less than 15 minutes to complete. More like a checklist, the LPA enables a risk-based strategy that helps with ensuring that the process aligns with relevant standards, facilitates continuous improvement, and enables identifying high-risk inputs at the beginning of each shift. This synchronizes with the Plan-Do-Check-Act approach and it emphasizes the need for a quality-first approach across all processes or ‘layers’.
PlanLearn about the LPA process, identify the ‘audit’ team, create questions, determine audit layers
DoWell-planned scheduling of audits; ensure there is a closed-loop system such that findings from an audit are communicated to the relevant team for any fixes to be done
CheckUse next-generation dashboards, data, trends charts, and predictive analytics to draw insights from audits
ActTake corrective/preventive action, drive continuous improvement, take efforts for risk mitigation, etc. Update audit questionnaires as needed
By using LPAs, manufacturers focus on parameters, settings, or behaviors to verify critical inputs of high-risk processes and identify potential nonconformances. The idea behind the LPAs is not to penalize for mistakes but to encourage collaboration resulting in meaningful improvements.
This plays a key role in improving the overall quality maturity of an enterprise, and the feedback loop is critical to driving continuous improvement. Also, it is important to note here that a well-designed LPA will focus on high-risk items. The audit questionnaires from various “layers” will bring to the fore key data points and qualitative inputs to understand the key contributors to these risks.
To ensure process standardization, manufacturers need to invest time and resources and drive it top-down. This can be achieved by:
In the Whitepaper, we dive deep into the key benefits of LPAs and why it is extremely useful for quality leaders in the manufacturing sector to run these layered audits.
A next-generation cloud-based EQMS can help automate the entire LPA process, right from scheduling to closing the loop, enabling analytics, and continuous improvement.
ComplianceQuest’s Salesforce-based EQMS software is an ideal solution for LPA workflow automation. It can act as a repository for all kinds of checklists, which will help the different functional heads to access, record, and store their observations. Any changes needed, based on customer or regulatory requirements can be centralized to control versions.
Moreover, the different modules of EQMS automatically fit the LPA purpose. These include:
To know more about ComplianceQuest EQMS and how it can be used to run a layered audit process, request a demo here: https://www.compliancequest.com/online-demo
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