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The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
Datasheets
Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
Medical Device & Manufacturing East
20 May, 2025
New York, NY
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase quality, safety and efficiency as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
Newsroom
The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
Partners
Stronger Together: How our partnerships drive success and innovation
Upcoming Events
We recently met a group of renowned business leaders at an industry conference.
One of them asked: “what is the biggest takeaway from the pandemic? What could we have done better?”
“Never take your suppliers, partners and supply chain stakeholders for granted,” said one. “Focus on the controllable factors; there’s always going to be things happening around us that we cannot control,” added another.
One business leader in the life sciences sector said something that resonated with everyone: “When it comes to technology adoption, move fast. The pandemic forced us all to digitalize much faster than we had planned. Why didn’t we move at this pace before?” he asked aloud.
Finally, one manufacturing sector veteran pointed out: “My biggest takeaway is around risk planning. All of our challenges could have been tackled better had we been more proactive and data-oriented with our risk management processes.” And, that is what this blog is about.
A more detail-oriented, collaborative approach for risk management must involve the following:
According to an EY finding, 55% of board members surveyed believed that risk management lags behind business strategy changes. In the same EY survey, 61% of the CEOs identified risk management as a top priority and emphasized on the need for better risk analytics frameworks.
To enable this, business leaders need an integrated risk management (IRM) solution that will help perform advanced risk quantification and analytics by analyzing data from various data sources including the ERP, CRM, eQMS, EHS, PLM, etc.
Nowadays, sustainability is also gaining importance, and companies are expected to invest in improving environment, social, and governance (ESG) practices. Businesses, therefore, also need an ESG risk profile that is compliant with standards and regulations.
Regulatory bodies and standards such as ISO and FDA have always been stressing on the need for IRM. ISO 31000, for instance, provides a guideline for risk management that addresses operational continuity. This helps businesses identify opportunities and threats and mitigate risks through effective allocation and utilization of resources.
ISO 9000:2015 and ISO 9004:2009 also encourage a risk-based approach when undertaking planned innovation activities and quality management. With risk-based thinking, organizations can determine the factors that could potentially cause deviation from expected results.
The IRM approach enables assessing the potential impact of change management initiatives and ensures preventive controls are in place while change is being implemented.
IRM requires businesses to have greater risk visibility and an insights-driven decision-making process. The idea here is to spot opportunity amidst risk and be nimble enough to drive competitive advantage with a better risk mitigation strategy in place.
But typically, risks are addressed in silos, with different teams handling different kinds of risks. This fragmented approach can prove counterproductive, with businesses unable to spot the connection between different risks. This can limit the effectiveness of certain risk management actions that have been planned.
To create an optimal risk management strategy, businesses need a unified view of the data to help evaluate, control and monitor risks. This helps identify potential quality, safety, and environmental issues that can impact production. Placing effective controls can help prevent full-blown quality events or incidents – often reducing the impact if prevention is not entirely possible.
They can also monitor relevant KPIs and constantly fine-tune their quality and safety management systems to protect business and stakeholder interests.
An effective IRM should include the following processes:
ComplianceQuest Enterprise-wide Quality Management System (EQMS) and Environment, Health, and Safety System (EHS) are cloud-based quality and safety management systems built on the Salesforce platform. Our products leverage next-gen technologies including AI, NLP, ML, and advanced analytics to make life easier for various stakeholders involved in the quality, safety, and risk management lifecycle.
Most importantly, being aligned to the leading regulatory standards such as ISO, FDA, cGMP, and so on, the two solutions provide a risk-based approach to quality and safety management. They seamlessly integrate with enterprise systems such as CRM, ERP, and SCM, to identify potential risks and their severity with an enterprise-wide view, rather than a siloed approach.
ComplianceQuest offers an Integrated Risk Management solution organizations can use to identify, assess, mitigate, and monitor risks across their operations. The end-to-end solution centralizes risk management processes and streamlines risk assessments with its structured framework. The software also facilitates the implementation of risk mitigation strategies by enabling the assignment of tasks, tracking of action plans, and monitoring of progress. Choosing ComplianceQuest for Integrated Risk Management ensures collaboration and transparency across all departments as it facilitates stakeholder communication and data sharing. By leveraging ComplianceQuest's Risk Management Software, organizations can enhance their risk management practices, make informed decisions, and proactively mitigate potential risks. It ultimately helps organizations build a risk awareness and resilience culture, safeguarding their reputation, operations, and overall success.
By providing a holistic view of the risk landscape, stakeholders can prioritize and collaborate on risk mitigation efforts. It helps them in making data-backed strategic decisions to offset new risks and improve operations.
Risk assessments can be launched from anywhere within the ComplianceQuest platform to analyze hazards associated with any process or activity such as Audits, CAPAs, Change, Customer Complaints, Deviations, Nonconformances, Safety analysis, and Environmental impact.
The CQ Risk Management Software also comes with reporting and dashboards to spot potential risks based on history, trending data, and key metrics. With embedded intelligence, quality and risk management leaders can proactively start their risk mitigation efforts before it becomes a major challenge.
CQ Risk Management also enables defining risk tolerance thresholds and policies. When these thresholds are met, it automatically initiates a risk assessment. With Einstein Analytics and a centralized registry of risks, businesses can spot patterns and gather insights from quality data across the enterprise.
To know more about CQ Risk Management Software, visit:https://www.compliancequest.com/risk-management/risk-management-software/
If you wish to deploy integrated risk management in your enterprise with the power of automation and digital transformation, request a demo: https://www.compliancequest.com/online-demo/
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