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Middle Office Platform
The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
Datasheets
Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
Safety 2025 Conference & Expo
22 Jul, 2025
Orlando, FL
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase quality, safety and efficiency as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
Newsroom
The Pulse of ComplianceQuest: Our newsroom shares stories of innovation, progress, and change
Partners
Stronger Together: How our partnerships drive success and innovation
Upcoming Events
The process of quality management is guided by documents such as manuals, guidelines, policies, work-aids, procedures, forms, and templates. All stakeholders, whether employees, management, or supply chain agents, strive to maintain quality by adhering to the standards, specifications or instructions in such documents. However, these documents are far from being static. These are living documents that once generated, grow, get modified continually, are shared, retracted, and retired. With multiple authorities controlling the information in a document and deciding who all it is shared with, there is enormous scope for errors and miscommunication. That is why Document Management Solution is considered one of the core solutions in any quality management software suite.
All businesses of all sizes, whether knowingly or unknowingly, engage in Document Control. However, the complexity of this process varies. Imagine a manufacturing plant with hundreds of workers, scores of processes, a variety of materials and parts, and of course, the associated supply chain. For such an organization to remain compliant, all employees and the extended supply chain must have access to the latest information in the form of policies, procedures, work instructions, work aids, forms, and templates. Every time a document is updated, all stakeholders must be made aware of the changes. Evidently, the potential for errors and miscommunication is staggering!
Unsurprisingly, Document Control remains at the top of the quality management processes that have been automated by organizations, as per LNS Research. The benefits of automated Document Control are many, including improvement in collaboration, version control, efficiency, security and knowledge management. In addition, a Document Control solution can also reduce the cost of document control and archiving, and help stakeholders avoid miscommunications. A good Document Control solution should also offer in-built regulatory compliance.
While Document Control is clearly the top-most concern for companies chasing quality targets, they differ in their choice of tools based on their requirements and perceptions. Thus, while some companies experiment with cloud storage such as Dropbox, Google Drive or One Drive, others use local servers and databases, or off the shelf Document Control solutions. Opting for an integrated Enterprise Quality Management Solution (EQMS) that offers Document Control as one of the solutions, features at the higher end of any organization’s maturity cycle. Let’s explore why.
Document Control solution, when offered as a part of an EQMS, features many more functionalities that give quality managers greater control over documents. These functionalities include version control, role-based access, and document workflow capabilities such as approvals, escalations, edits, delivery etc. Some solutions also offer security and automation as a part of compliance for highly regulated industries such as life sciences, aerospace, and defense, nuclear, etc.
In fact, some EQMS providers use Document Control as the core functionality to which every other solution is interconnected. It provides organizations with the benchmark against which they must assess and align their quality management initiatives. For instance, a Nonconformance can be identified only if ‘conformance’ is defined through a ‘policy’ document. A CAPA ‘report’ would feature in an Audit. Employees must be trained using ‘manuals’. Suppliers must share product specification in a particular ‘form’. Equipment must be assessed using a ‘checklist’. Clearly, at the heart of all these functionalities are documents – being created, shared, updated, revised, referred to, and archived. That is why, an EQMS with an efficient Document Control solution at its core, can simplify quality management and compliance for even highly regulated industries.
The highest level of efficiency in document control can be claimed by none other than cloud-based EQMS. Such solutions not only offer the aforementioned benefits of an integrated quality management system with document control at the core, but they also offer immense benefits in terms of cost, scalability, and security. ComplianceQuest, for instance, is built and run on Salesforce.com, a platform trusted by over 4 million businesses worldwide. A highly integrated solution that works with all legacy ERP solutions, it not only simplifies document control, but enables businesses to scale up and down easily, enjoy enterprise-level security, and cut cost.
If you are seeking ways to improve quality processes in your organization, begin with document control. Find a solution that doesn’t add to the complexities and helps you stay compliant with various regulations. Do consider cloud over on-premise solutions. It saves you money, time and resources while giving you better accessibility and mobility. You’ll observe that with an efficient document control solution, your quality management initiatives will become much more effective.
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