Join ConQuest 2025 | ComplianceQuest User Conference | April 8–10, Clearwater Beach, FL
Discover your potential savings with our ROI Calculator
The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
Datasheets
Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
American Society on Quality World Conference on Quality and Improvement
04 May, 2025
Denver, CO
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
Newsroom
The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
Partners
Stronger Together: How our partnerships drive success and innovation
Upcoming Events
Businesses encounter quality-related risks across various stages of the production process. This could be due to factors such as deviations in incoming raw materials, human errors, temperature-related factors, change management issues, or even changing regulatory requirements.
One of the most effective methods to identify gaps in quality is inspection. It is a proactive approach towards quality management where potential quality issues can be identified and addressed before they become a real problem. A robust inspection process is critical to identify systemic risks earlier on in the lifecycle, playing a key role in the process of
One of our customers, a medical device manufacturer, trusted the suppliers of one of their key raw materials and had not been conducting inspections diligently. There were no issues, probably because the supplier was doing their part in terms of quality processes. When an additional supplier was onboarded, the raw materials were not inspected as it was not part of the process and the manufacturer probably expected the same quality standard from the new supplier as well.
This led to the final product not meeting the performance criteria. Though the error was caught in the final random check before reaching the market, the entire tracing of the root cause and taking corrective action took time. The product had to be scrapped and the inspection reinstated till the quality of the raw materials from the new supplier was assured. This led to higher costs, wastage, and time delays. Had it not been caught at the final stage, it would have led to erosion of brand reputation and probably an FDA warning as well.
Therefore, businesses need to ensure that any quality issue is addressed at an early stage and must conduct regular inspections to identify potential risks.
Create a fool-proof inspection process across the production lifecycle and remember the following:
A quality inspection is a preventive measure that helps detect potential defects and ensure that customers only receive products and services that perform as expected. In our conversations with quality leaders, we found that businesses that conduct regular inspections in their manufacturing units see the following benefits:
Conducting inspections must also be process-oriented to be effective and to enable uncovering of existing and potential issues along the production line. It must be comprehensive and must integrate the following steps to deliver the expected results - which is, to determine quality issues at an early stage:
Step #1 - Document Quality Standards
The organization needs a clear quality statement that drives the policy and processes. It guides the quality management processes to be followed by the quality teams, suppliers, and other stakeholders. It is used as a reference to create quality checks during inspections and audits and ensure that right from the raw materials to the different production processes, all comply with the SOPs. It also helps to demonstrate the organization’s commitment to quality culture.
Step #2 - Create Simple Inspection Workflows and Metrics
Inspection workflows must be easy to understand and implement. In business with medium to large set-ups, there may be many units and many different elements that need to be inspected. Therefore, the workflows must be comprehensive and broken down into multiple parts for being implemented with minimal training. While improving the effectiveness of the inspection process, it will also reduce the inspection time cycle. Establishing metrics for different parameters will also help inspectors identify deviations quickly.
Step #3 - Define Control Procedures for Quickly Fixing Issues
Use past data and trends to identify common issues that can be fixed quickly, without much rework. The quality issues identified during the inspection must be segregated and categorized for improving resource utilization as well as address issues quickly for faster time to market without compromising on quality.
Step #4 - Perform Preventive Maintenance of Inspection Equipment
Calibrating the inspection equipment is as important as preventive maintenance of the production equipment. This will improve equipment accuracy and efficiency and also ensure consistent product quality.
Step #5 - Start at the Source
Often, inspections are conducted on the final product. However, if there is nonconformance or defects, it will mean tracing back to the root and reworking, leading to scrappage and delays, not to mention additional costs. Instead, performing inspections right at the start can lower the risk of low-quality products and scrap later. It will also help identify problems early and address them effectively.
Step #6 - Train the Inspection Teams The inspection teams need to understand regulatory requirements, quality standards, and the need for inspections. This will help them perform their duties correctly and effectively. Inspections involve not only inspecting the premises but also interviewing the workers, observing their activities to ensure standardization, reporting, follow-up, communicating, etc. Therefore, training must be comprehensive and empower the teams with the required skills. This will ensure adherence to processes and greater compliance.
Businesses that use a cloud-based inspection system find inspection lifecycle management more efficient and effective. Right from scheduling the inspection to making notes, sharing it with the relevant stakeholders, ensuring implementation of necessary action, and monitoring and tracking the impact of these actions can be automated. This helps ensure that the inspections are effective in achieving the goal of continuous improvement and risk identification and reduction.
A cloud-based solution such as ComplianceQuest helps businesses plan and automate the inspection workflow by providing features that make every aspect of the inspection process efficient. Some of the features include:
Further, ComplianceQuest Inspection Management Solution is integrated with other quality management functions such as risk management, change management, complaint management, and supplier management. This provides greater visibility into operations, helps improve the quality of inspections, and in turn, uses the data gathered during the inspection to improve all aspects of the operations. The CQ EQMS is also aligned with the leading global standards such as ISO, thereby improving compliance.
To know more about CQ Inspection Management, visit: https://www.compliancequest.com/inspection-management-software/
Learn about all features of our Product, Quality, Safety, and Supplier suites. Please fill the form below to access our comprehensive Demo Video.
Please confirm your details
By submitting this form you agree that we can store and process your personal data as per our Privacy Statement. We will never sell your personal information to any third party.
In the high-stakes world of electronics manufacturing, ensuring product quality is non-negotiable. From semiconductors to…
Earlier this month, we published a blog titled ‘Efficient, Effective and Data-Driven Safety Inspections with…
Recently, we published a Whitepaper titled “Proactive Safety 101: Build a Robust Safety Inspection Program…