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Middle Office Platform
The only AI-powered Middle Office Platform that unifies PLM, QMS, EHS, and SRM into a single, intelligent solution
Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
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ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
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Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
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Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
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Unlocking the Value of Complaints
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Why You Need to Digitally Transform Your QMS
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The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
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Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
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Safety 2025 Conference & Expo
22 Jul, 2025
Orlando, FL
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase quality, safety and efficiency as they bring their products from concept to customer success.
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Upcoming Events
Business leaders worldwide, especially in the manufacturing sector, are facing a major predicament – dealing with supply chain disruptions and inefficiencies. This is having a direct impact on several areas of business operations, impacting everything from financials, production management, inventory planning, customer planning and even capital expenditure. In addition to all of this, it is having a serious impact on quality management efforts, because supplier quality plays a key role in delivering overall quality performance.
In this blog, we highlight six common quality issues in the manufacturing sector and suggest why a next-generation platform to streamline quality management workflows is the need of the hour.
Issue #1 – Lack of Standardized SOPs – To truly deliver quality performance and meet quality objectives, businesses must have clearly defined Standard Operating Procedures (SOPs) with a quality-first approach across the following areas of operations – manufacturing and production, supply chain management, equipment management, training, raw material consumption, and shop floor processes. When SOPs are not clearly defined, it creates chaos as workers have to deal with grey areas and ambiguity, and this results in unpredictable output.
How Automation Helps: By using a next-generation solution like CQ EQMS, the quality workflow across the manufacturing lifecycle becomes standardized. Of course, you need a platform that is flexible and customizable to suit your needs, but once it’s set up, the workflows must be automated. The process of spotting a quality issue, feeding this into a CAPA and RCA process and then implementing next steps must be collaborative, data-driven and streamlined.
Issue #2 – Siloed Approach to Quality Assurance — Siloed departments create barriers and cannot offer consolidated quality control data. This is due to the use of legacy systems that lack the ability to synchronize people, processes and systems. Due to the absence of an integrated workflow among departments, businesses are left with multiple quality metrics and processes with conflicting goals.
How Automation Helps: Therefore, the need of the house is an EQMS that unifies all quality data (single source of truth) in one place. It must also seamlessly integrate with your ERP, CRM, PLM and other business systems – so all quality analytics are done with real-time data.
Issue #3 – Inefficient Supplier Quality Management — Manufacturers must pay careful attention to supplier quality – both from a compliance and quality standpoint. Without proper insight into supplier performance, manufacturers can incur high non-compliance costs and cannot ensure the quality of the end-product. As a result, supply chain leaders need deeper levels of visibility into the quality metrics and ongoing performance of supplier, especially the Tier-1 and Tier-2 suppliers.
How Automation Helps: The only way to ensure supplier quality performance is to have an automated process for supplier onboarding, ongoing supplier management efforts and continuous improvement. In this e-book, we do a deep dive into what it takes to ensure all supplier quality management efforts are completely digitalized and automated.Download it here : https://www.compliancequest.com/whitepaper/next-gen-supplier-management/
Issue #4 – Improper Equipment Management — Equipment-heavy industries need to ensure Return on Invested Capital (ROIC) remains high to produce quality products that meet regulatory standards, customer expectations, and internal specifications. However, any inadequacies in equipment management processes such as calibration or maintenance activities directly impact output, increasing time-to-market, product defects, and production costs.
How Automation Helps: With the CQ Equipment Management Solution, you can simplify your equipment management right from tracking, scheduling, maintaining calibration, performing regular maintenance activities, to reporting. It also enables users to have an on-demand 360-degree view of their equipment, including adherence to regulatory requirements and international standards such as ISO 9001 and ISO 10012.
ComplianceQuest’s Equipment Management Software facilitates getting the best performance out of your equipment and instruments, resulting in an improved production process and faster time-to-market, while reducing the cost of production.
Issue #5 – High Cost of Quality (CoQ) — Cost of Quality defines and measures a company’s resources used for prevention activities and maintaining product quality instead of the costs resulting from internal and external failures. Ideally, Cost of Good Quality (COGQ) ensures the company is focused on product quality and outcome. However, when the Cost of Poor Quality (COPQ) increases due to nonconformance, it affects the overall CoQ of the organization. This is because a high Cost of Quality is associated with poor quality, scrap cost, or customer complaints.
How Automation Helps: With CQ Nonconformance Management Solution, you can capture, triage, investigate and disposition all nonconformances in a timely and effective manner. It plays a key role in directly reducing CoQ, while improving overall quality management and compliance efforts.
Issue #6 – Manual Training — Apart from being a compliance requirement, training allows employees to know the “right way” to perform a specific task. This is crucial to improving knowledge acquisition. However, organizations that use paper-based training do not have visibility to trained employees, access to updated resources, or facility to handle mass training sessions. As a result of poor-quality training, manufacturing companies can witness a decline in product quality, increases in manufacturing cost, and raw material wastage as there is no process consistency. It also affects employee competency and job readiness.
How Automation Helps: A key part of quality, compliance and safety management, CQ Training Management allows you to train employees in a timely fashion, and keep your workforce skilled with constantly evolving changes in the environment. Integrating training into your EQMS supports a stable, reliable and repeatable training management process, ensuring that your entire organization has the knowledge it needs, from GxP guidelines to international standards to government regulations.
The Enterprise Quality Management System (EQMS) from ComplianceQuest, built on the Salesforce.com platform — is designed to resolve key quality-related issues in the manufacturing sector. ComplianceQuest’s next-generation EQMS platform offers CAPA software with 8D available out-of-the-box. It makes it easy to automate, streamline and digitalize the entire 8D process. The cloud-based system also addresses the regulatory needs of the manufacturing industry, including ISO 14001, ISO 9001, ISO 31000, OSHAS 18001/ISO 45001, and GHGRP (greenhouse gas reporting program).
To know more about CQ’s EQMS solution, request a demo: visit: https://www.compliancequest.com/online-demo/.
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