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Product Lifecycle Management
Enable cross-functional collaboration and accelerate your product lifecycle with a cloud-based platform for innovation
Design Process and Quality System Development Tools in Product Lifecycle
Design Quality
Get full visibility over your product design processes and make collaboration easy to get your products to market faster, compliantly
Design Quality: Connecting Design to Documentation
Complaints Management
Transform customer complaints to valuable sources of insights for continuous improvement through smart automations and integrated regulatory reporting
Challenges with Triage and Investigation in Complaints Management Process
Document and Learning Management
Say goodbye to paper! Modernize your processes with connected document, training, and change management
Manufacturing Challenges and Industry Trends Towards Digital Transformation
Quality Management
Transform quality into an enabler: boost efficiency, increase satisfaction, and trim costs with a fully connected, AI-powered quality management solution
Frost Radar for Quality Management Systems Names ComplianceQuest Leader
Risk Management
Enable risk-based thinking throughout your quality processes with a fully integrated risk management solution
Automation of the Risk Management Lifecycle with AI and Analytics
Supplier Management
Increase supplier performance, reduce costs, and streamline your supply chain with integrated supplier quality and collaboration tools
The Ultimate Guide to Next-Generation Supplier Management [e-Book]
Safety Management
Identify and minimize safety events. Prevent accidents, safeguard workers, and ensure their well-being and health
Safety Essentials: Key ‘Must-have’ Components for Safety Management at Any Enterprise
Environment and Sustainability
Proactively and accurately monitor and measure your company’s impact on the environment to improve performance and reach your environmental and sustainability targets
Environmental & Sustainability Management
Electronic and Automated Approach to Audit Management
Managing the Tools of the Trade
Manage Operational Risk Tracking, Evaluation, Mitigation and monitoring
Leveraging CAPA for Continuous Improvement
Ensure your laboratory is compliant with systematic and efficient laboratory investigations
Incident Reporting and Management
Organization, Collaboration and Governance for Efficient Changes
Conduct smart management review meetings with a tower of data to improve your quality and safety systems
Gain 360 degree vision into enterprise wide Safety risks
Enhance Safety and Compliance with Smarter Chemical Management
Ensuring Quality across Departments & Locations
Partner With Suppliers And Vendors To Improve Quality And Safety
Create Loyalty by Addressing Customer Complaints Smartly
Bring Consistency to Permit Practices
Make it easy for your people to manage, track and analyze environmental and sustainability metrics
Bring higher quality products to market quicker with design controls, projects & DHF
Streamline Permit Management and Ensure Compliance
When Learning Propels Organizational Growth
Improve efficiency, productivity, and compliance with a solution designed for today's diverse workforce learning styles
Strategically manage the complete lifecycle of your product
Efficient Waste Management for Compliance & Sustainability
Relevant Information within reach - Always.
Assuring Quality Products and Services
Self-guided Product Tours
Product Demo Videos
Pricing
ComplianceQuest covers the whole spectrum of customers, industries and regions across the world. Whether it is a small, medium or enterprise sized manufacturer, companies choose ComplianceQuest for its end-to-end Product Lifecycle, Quality, Safety and Supplier Management Solutions.
Salesforce
Leveraging AI to Create a Safer Workplace Environment
Why an EHS Solution Built on Salesforce Works Better Than One Built on AWS or Azure
CQ Platform
Humans: The Real Superheroes of Artificial Intelligence (AI) in Quality Management
Recent Blogs
Recent Infographics
Recent Case Studies
Featured Case Study
ComplianceQuest Medical Devices QMS Success Stories eBook
Recent Checklists
Featured Checklist
Complaint Handling Process for MedTech and Life Science Companies
Course Offerings
Recent CQ Guides
Featured CQ Guide
Datasheets
Brochures
Demo Center
Podcasts
Podcast
Aphria (now Tilray) CIO talks about their implementation of ComplianceQuest, Rootstock and Salesforce
Videos
Recent Webinars
Webinar
Unlocking the Value of Complaints
Recent Whitepapers
Whitepaper
Why You Need to Digitally Transform Your QMS
Recent Compliance
Compliance
The Ultimate Guide to ISO/IEC 17025:2017 Compliance
Infographic
Safety Technology Trends to Watch in 2023 (Infographic)
Recent Toolkits
Featured Toolkit
Data-driven Safety – Strategic Resources for Monitoring of Key Performance Indicators
Events and Webinars
Events
Upcoming Webinars
Featured Event
Interphex
01 Apr, 2025
New York, NY
About
About ComplianceQuest
Transform to a fully connected business with a next-generation AI-powered Product Lifecycle, Quality, Safety, and Supplier management platform, built on Salesforce.
Our connected suite of solutions helps businesses of all sizes increase product, quality, safety, and supplier as they bring their products from concept to customer success.
Meet the Leadership Team
Careers
Where Your Career Takes Flight: Join our dynamic team and be part of an innovative, collaborative and rewarding workplace culture.
Corporate Citizenship
Impact Through Action: How the ComplianceQuest team supports social causes and community engagement
Customers & Testimonials
Newsroom
The Pulse of ComplienceQuest: Our newsroom shares stories of innovation, progress, and change
Partners
Stronger Together: How our partnerships drive success and innovation
Upcoming Events
Observe, record, and rectify unsafe behavior to improve workplace safety by building a culture of safety and encouraging Total Employee Involvement (TEI).
Enable continuous improvement of safety performance by eliminating risky behaviors through behavioral observation, risk identification and mitigation, and establishing a culture of safety.
Behavioral observation is the systematic approach to minimizing incidents and improving workplace safety by collecting reliable and valid data on worker behavior and the factors that control it. Behavioral observations are an opportunity to deliver positive and constructive feedback structured around observations of a particular behavior or a set of behaviors, facilitating organization-wide learning.
Behavioral observation works on Heinrich’s law of safety which states that the number of accidents and their severity are inversely proportional. As a result, by minimizing the number of minor incidents, the number of major accidents can also be reduced. This makes behavioral observation critical for the continuous improvement of the safety management program of the organization.
The effective implementation of safety observations offers the following benefits:
Besides improving productivity, behavioral observation can help establish a positive, safe work environment by inculcating a culture that promotes teamwork and taking ownership of actions by employees. Some of the other benefits of behavioral observations include:
Regulatory authorities such as the FDA (and standards like ISO) require organizations to maintain specific standards across quality processes. Quality…
It is critical to identify and prevent incidents before they occur in order to keep your workplace safe. Unsafe behavior…
The Behavior Based Safety (BBS) process educates management and staff about the general workplace safety through safety observations. BBS aims…
Behavioral observation can be implemented across industries such as marine, retail, construction, manufacturing, and healthcare.
The best practices of behavioral observation include:
A successful observation program involves employees conducting observations on each other. However, the safety leader is required to complete the behavioral observation process. The leader should be involved right from the design stage and provide continuous feedback on the program’s success. During the process of behavioral observation, the leader will also be responsible for any environmental or procedural changes that result from observations as employees do not have the authority to carry out, for example, hazard removal.
Prioritize top management’s involvement in propagating safety as a value as pertinent to the organization
Create a committee to oversee and drive the observation initiative
Include behavioral observation as part of the safety culture
Communicate consistently with employees to create a sense of inclusivity
Train employees on various safety skills, observation skills, and coaching skills
Emphasize the need for observation and feedback process to improve safety standards
Keep the observation list concise and easy to read for future reference
Make positive reinforcements to build employee morale and participation
Offer rewards and incentives for the upkeep of safety standards
We implemented this software where I work and have been overall happy with the outcome. After taking a day or two workings to learn the software, you’ll never want to go back to your old ways! There’s also a huge library of training videos provided with the subscription, and an easy to use ticket portal. Moving to CQ HSE was worth the effort and will pay for itself within the year, but what really matters is that we have a fully functional HSE software that can grow and evolve with the business. The mobile features and real-time data capture provides great accessibility to the HSE program for all levels of staff.
Andre Perrault,Manager, Health Safety & Environment
Centralize all incident data, near misses, safety observations, and investigations for implementing agile corrective actions with ComplianceQuest’s Health and Safety Incident Management Solution. Instilling an enterprise-wide safety culture can reduce the cost of compensation, improve employee productivity and morale, enhance brand reputation, and increase regulatory compliance with the ComplianceQuest Health and Safety Incident Management solution. The search feature is “global by design”, making it easy for health and safety leaders to find anything related to specific injuries, incidents, or illnesses from the past and use this to plan safety management and risk mitigation strategies based on data.
Bloodborne Pathogens Exposure Control Audit Checklist (Part – B): Employee Training
Checklist | June 30th, 2022
Safety Processes for Hot Work Checklist
Checklist | March 24th, 2022
Remote Worker Home Office Safety Checklist
Checklist | May 5th, 2021
Safety Processes for Chemical Work Checklist
Checklist | March 29th, 2022
Health and Safety Assessment Checklist for the General Office Building
Checklist | July 20th, 2021
Empower employees to report incidents or near-misses to proactively reduce the number of incidents.
Spot trends and patterns and use predictive analytics to decipher which injuries or safety hazards are likely to recur. Mitigate risks in time using a solution that is designed for data visibility, traceability, and accountability of safety actions.
Take preventive measures with a “system of collaboration”, helping various teams and key stakeholders collaborate and work together. Allows for positive reinforcement, wherein a successful safety action taken is appreciated and noted for future reference.
Produce OSHA 300, 300A, or 301 incident forms electronically with just a few clicks. As regulations become increasingly complex and expansive, more companies move into the OSHA severe violator category each year. The social cost of injuries is profound, the loss of productivity is difficult to quantify, and compensation costs are estimated to be close to $1B in the US alone. CQ Health and Safety Incident Management drives efficiency in the process of regulatory compliance.
Put employees-first. ComplianceQuest’s Health and Safety Incident Management is designed for the entire organization with collaboration, analytics, dashboarding, and predictive intelligence features, all designed with this goal in mind.
CQ safety management software is aligned with all leading safety regulations and makes it easy to submit OSHA reports such as 300, 300A, and 301 incident forms electronically, thereby improving compliance.
Empower workers to report safety observations and near miss with tools to record, centrally story, and provide permiss-based access to capture trends and implement controls to prevent their becoming a full-blown event.
Incident reporting and management tool allows employees to report events and safety leaders to triage near misses and safety events from a streamlined point of entry.
A common employees and contractors portal offers an easy-to-use interface to complete safety tasks and improve compliance.
Injury and illness due to any incident can be easily tracked, managed, and reported from initial entry to completion.
Comprehensive reports can be created for all property, assets, and motor vehicles with their pictures in case of an event, with viability into the causes, costs, corrective actions, and trends available in one place.
Environmental hazards and spills can be tracked and monitored to stay compliant at all times.
Reports and dashboards can be generated in real-time anytime, on any device, and accessed from anywhere to analyze data and garner insights. The CQ software also allows drilling down and analysis of health and safety data by location or injury type.
Identifying and preventing incidents before they happen is critical to keeping your workplace safe. Unsafe behavior is a leading cause…
Realize a 360 Degree view of Enterprise-Wide Safety Risks enabling…
McKinsey Quarterly recently published an article titled “Seeing the unseen:…
In almost every scenario, prevention is better than cure. It’s…
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